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Honda of Indian Trail
- Car Dealers
- Indian Trail, NC
About this business
Location details
4918 US-74, Indian Trail, NC, 28079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
I was there for 2 hours for an oil change. They used to be much faster not to mention price has doubled! I'm ready for a new car but i'll do a lot of shopping around first. Just not lke it used to be.
Our initial experience was great! The people were very accomidating while in the show room. BUYER BEWARE!! Our loan paperwork wasn't submitted until over 30 days had passed, our tag paperwork was not submitted either, I have made appearances, phone calls, emails, faxes, ect exactly when asked. And we still don't have the tag paperwork done. Now we are taking measures and getting more people involved.
I recently purchased a vehicle from Metro Honda. When I went to test drive the SUV I noticed that the check engine light was on, the salesman assured that he would have it looked at and fixed. Well, I took it back shortly after purchase on the promise of it getting fixed. Service indeed guaranteed that it was a minor thermostat issue, and that it was an easy fix. I’ve been back two other times, with the same issue, even though, “it was fixed”. This last time they recommended I take it to a Jeep dealership, to have the issu... read more
The salesman and the manager blatantly lied to us to make a sale. Had just moved here and traded in our car for a new one and they gave us a good deal. I questioned the salesman twice about getting a tag since we didn't have NC licenses yet. He told us no problem at all because they would fill out the paperwork and send it in and our new plate would come in the mail. When signing all the paperwork I questioned the manager as well and he said oh it would be no problem at all, would come in the mail. Our temporary tag expires ... read more
To begin, everyone here was very polite and courteous. No issues at all with how I was treated or anything. My issue is that I brought my car in for a possible head-gasket failure. They took a look at my car and suggested that it might be a head gasket issue but they would need to change the thermostat first to see if that would resolve it. I okayed the repair, assuming that this was the best way to figure out if there was actually a head gasket issue. Fast forward a week or two later when my car starting doing the same t... read more
Honda North America does not support independently owned dealership Metro Honda on Hwy 74 in Indian Trail, NC. Alan, Honda North America Manager, says dealership has no record of recall/damaged glovebox done to my vehicle a year and a half ago/2016. In other words, Metro Honda keeps record of Takkata airbag recall appointment on my vehicle, but damage to interior glovebox is not noted, remembered, nor held accountable for damage caused by one of their service technicians. Funny how that just happens to be the case. Metro Ho... read more
Have used and trusted this place over the last 4 years, BUT no more. I bought my van here, have brought it here for service for the past 4 years as well. This last time I made an appointment and then the service center said they couldn't find the appointment when I brought it in and had to find a mechanic to do my oil change. All I needed was an oil change and tire rotation. Two hours later I had to leave in the middle of my service because I had to pick up my son and at that time they had only completed the oil change. I ha... read more
I've been doing research for a few weeks on purchasing a new car. I've been speaking and emailing with several different dealerships throughout this process. I'm sure others can relate that after awhile it's hard to keep track of whom you've contacted and what they said, etc. The car buying process is usually a stressful time for most people. Well it looks like I inquired about a car at Metro Honda more than once. Here is the email response I received: "We have sent you a price on the vehicle and you said, "Thank you for yo... read more
Still waiting on a car key from a car I purchased in May of 2016. I have emailed and called repeatedly. They just ignore you. Avoid this place. There are so many better dealers in the area.
Frequently asked questions about Honda of Indian Trail
How is Honda of Indian Trail rated?
Honda of Indian Trail has a 4.5 star rating with 4,460 reviews.
When is Honda of Indian Trail open?
Honda of Indian Trail is open now. It will close at 8:00 p.m.