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Horizon Services

4.9

About this business

Horizon Services For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Delaware neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our tea... read more

Location details

320 Century Blvd, Wilmington, DE, 19805, United States

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4.98,054 reviews
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Phil Wood's profile image
Phil Wood 
recommend  Recommended
7 years ago

Horizon services was fantastic. They were able to schedule us quickly, and the technician (Dylan, DS1) that arrived took the time to do a thourough investigation, explain to me each step of what he was doing, and then provided recommendations on next steps. The tech was also personable and courteous, even at 10 pm after a long day's work! - I would recommend them 100%. 

Ryan Johnson's profile image
Ryan Johnson 
recommend  Recommended
7 years ago

My heating unit stopped working today, and it was getting cold quickly, so my fiance called Horizon, and they had a serviceman, Benjamin Miller, out to us within an hour. I am impressed by Ben's promptness, attentiveness to our concerns, the fact that he put on booties in order to make sure he didn't ruin our carpet as he walked back and forth, his knowledge, and his willingness to help me schedule a free consultation for a new heating unit while he fixed ours. He also gave us a coupon for a new unit if we choose to purchase... read more

John Porreca's profile image
John Porreca 
recommend  Recommended
7 years ago

We were new to our home in 2015, since then had my sewer line and heater replace even though my home inspection stated that everything was good. Now my hot water heater is going, that's next on the list, and we would not trust anyone else. 

Fontella Jackson Scott's profile image
Fontella Jackson Scott 
recommend  Recommended
7 years ago

The technician Joe Winchester was one of the very best service technician we have ever encountered. He was prompt and that is extremely important to me! I absolutely hate when service companies give a time range for an appt. We were given a time range of between 8 - 10:30am on a Saturday morning g. To my surprise, Joe arrived @ 8:10 am! He was professional, polite, knowledgeable and neat! I was completely satisfied with his service! I would definitely recommend Horizon Services! 

Richard Bucko's profile image
Richard Bucko 
recommend  Recommended
7 years ago
Maureen Koplow's profile image
Maureen Koplow 
recommend  Recommended
7 years ago

Waking up to a dead furnace is not good. Calling several places for service is frustrating, when they say someone might be there in 6 to 10 hours to see what's wrong. Finally calling Horizon and having someone come out within 1 1/2 hours is wonderful! Finding out the furnace should be replaced is not good. Having someone come out within 15 more minutes to drop off a space heater for the duration is marvelous! Having a consultant come out within another hour to explain my options, and come up with an affordable solution is ex... read more

Jim Tarman's profile image
Jim Tarman 
recommend  Recommended
7 years ago

After a few scheduling and customer service hiccups, horizon made good on their customer service pledge. Service was today and Bernard was great and explained everything thoroughly and did not leave until he was sure we were comfortable with the visit. 

Gary Pees's profile image
Gary Pees 
recommend  Recommended
7 years ago

On time calls before showing up and respects your home no matter how old� 

Stephanie Crossan Moyett's profile image
Stephanie Crossan Moyett 
recommend  Recommended
7 years ago

The advertisments are true. They are fast and profesiional. My tech Matt was very informative and didnt seem like a rush to get away from me at all. 

Frequently asked questions about Horizon Services

How is Horizon Services rated?

Horizon Services has a 4.9 star rating with 8,054 reviews. 

When is Horizon Services open?

Horizon Services is open now. It is open 24/7.