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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The Isle in Blackhawk was the wort place i have stayed. The staff was beyond rude and unapologetic. The TV had no signal. When we called the "supervisor" said thhey would clean off yhe antennas and when it tuenwd back on for 5 minutes it was pixelated. Then he said we cluld rent a movie it ran on another system. And said they wouldn't compensate anything. They already charged us a ridiculously high rate as ww fot stranded in the snow wjtg no choice but to get a room. The heater also ran all night super hot and tge fridge did... read more
Mood changes Everything was good till checked in at anothrr casino it was supposed to be lady luck casino but had to check in at the isle casino amf when we dif the staff was very rude i assume because how young i look but i went to get my points on my players card aftrr cause tgats what i was told to do and after they said it wasnt abke to haooen because we already checked in We did what they told us and got nothing
When we arrived they change reservation due to over booking. They did offer a dinner credit however it was very difficult to use and service awful. When getting to the room lights didn’t work AC didn’t work, toilet was broken No toilet paper. On top of that we had a small child with us and they put us right next to the elevator that you could hear everything between loud patrons and elevator noises all night long. We were very uncomfortable and they just made us feel non important
Well I didn't like that they couldn't find my reservation. The front desk guy said the communication between Expedia and the hotel isn't good, so he doesn't recommend me booking through Expedia.
I did not get the room I paid for and they were unwilling to make the changes I ordered the room for.
The facility overall is very nice, the reason for my not so great review was due solely to the overwhelming odor of cigarette smoke in my room.
No microwaves was very inconvenient. Coffee maker is broken and leaking.
I need my refund because I only stayed one night. I booked for two nights but only stayed for one night. I asked for a refund for my second night because I come up to play black Jack the black Jack tables were closed so I didn’t need to stay the extra night. I was told I’d get a refund but my credit card only shows pending refund of my security deposit of 64. Would like to get refunded for the night I didn’t stay. I checked out 2/ 8/2021. I’ve stayed at the Isle several times and like it. But there are other choices.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,480 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.