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401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional Room was really hot even with heat turned down Nice room
Business response:
Thank you for your review, Melissa. We appreciate your feedback and are glad to hear that you found our rooms nice. We apologize for any inconvenience caused by the room temperature. We look forward to seeing you again very soon!
Exceptional
Business response:
Thanks, Mario! Please visit again very soon!
Nice hotel for a great value, close to major casinos Efficient check-in, no cost parking, lovely room
Business response:
Thank you for your positive review, Lauren! We're glad to hear that you enjoyed your stay at Horseshoe Black Hawk and found it to be a great value. We take pride in our efficient check-in process and complimentary parking. We hope to welcome you back soon for another enjoyable experience.
Exceptional
Business response:
Thank you, Scott, for your exceptional review! We appreciate your positive feedback and are glad to hear that you had a great experience at Horseshoe Black Hawk.
Pleasant Room was hot and heater ran constantly. Restaurant was entirely too expensive. The room was nice. Casino nice. Staff friendly
Business response:
We appreciate your feedback, Ashley. We apologize for any discomfort caused by the room temperature and will address the issue with the heater. We also understand your concerns about the restaurant prices and will take that into consideration. We're glad you enjoyed the room, casino, and our friendly staff. Thank you for sharing your experience with us.
Exceptional No issues Everything
Business response:
Thank you for your exceptional review, Eva! We're thrilled to hear that you had no issues and enjoyed everything at Horseshoe Black Hawk. If you have any further feedback or need assistance, please don't hesitate to reach out to us!
Exceptional
Business response:
Thank you for your exceptional review, Makayla! We appreciate your positive feedback and are glad to hear that you had a great experience with us at Horseshoe Black Hawk. If you have any further questions or need assistance, please feel free to reach out to us.
Awesome. Great Vacation stay. Room prices for off season. Not enough attention to the room that I was charged for $$$. Especially the bathroom. The shower was O.K. The bathroom could have had more attention to maintenance. The service was Great! I am for sure coming back. Felt safe for the time I was there. Plenty of fun when on a vacation. Even though there was construction on the road up and down. The time was spent well.
Business response:
Thanks for the feedback, Wolfinbarger. We love hearing that you enjoyed your stay, especially our service. We're sorry about any inconvenience you experienced with the room and bathroom. We'll definitely take your feedback into consideration and work on improving our maintenance. Hope you come back for another awesome vacation soon!
Had fun Ice machine was not working and restaurant was not open early for breakfast. Staff was very friendly and helpfull
Business response:
Thank you for your feedback, Bob. We apologize for the inconvenience caused by the ice machine and the restaurant not being open early for breakfast. We appreciate your kind words about our friendly and helpful staff. If you have any further concerns, please feel free to reach out to us.
Horseshoe Black Hawk has a 3.9 star rating with 11,571 reviews.
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.