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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Interiors felt dated and dirty. Restraunts are good. Customer service is lacking.
Business response:
We appreciate your feedback, Jules. Please feel free to contact us with any further concerns.
Hotel was nice. Casino was clean. It seemed to get pretty busy later in the night. It was a fun night out.
Great place to stay if all the elevators are working
Business response:
We value your input and apologize for any inconvenience caused by the elevator issues. Please feel free to contact us at (775) 786-5700 with any further concerns.
We liked the location. Easy parking and casino.
Business response:
We're absolutely thrilled to hear that you enjoyed our convenient location and casino. Thank you for the positive feedback!
They didn't have a clean regular room for us, so instead of making us wait they have us a suite. The property was a little old. The ice maker on our floor didn't work which was a pain. And the restaurants closed at 9pm which i thought was early for a casino on a holiday week.
Business response:
We are concerned to hear about the issues you experienced during your stay. We apologize for the inconvenience with the room and the ice maker. We will address these concerns with our team to ensure a better experience for our guests in the future. Thank you for your feedback.
It’s pretty crazy they make you pay to check in early. Wish there were more table games and late night food options, and it would be cool if it had a pool. Otherwise we enjoyed our stay
Business response:
Apologies for any inconvenience regarding the early check-in fee. We appreciate your feedback and will take it into consideration for future improvements. Thank you for staying with us at Horseshoe Black Hawk.
We really like the Central City/Black Hawk area, we decided to try a newer hotel and casino for this stay. Definitely a good choice. Walking distance to most of the area, and a free shuttle to Central City. Cleanest bathroom I’ve seen in a hotel in a while.
Business response:
Thank you immensely for your kind words about our hotel and casino. We strive to provide a clean and comfortable experience for all of our guests. We hope to welcome you back again soon.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,825 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.