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Horseshoe Black Hawk

4.4

About this business

Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more

Location details

401 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.48,258 reviews
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Debra's profile image
3 years ago

Great Hotel The room was beautiful and very clean. This was my first visit and I had a nice time in the casino. The restaurant service was fast and the food was very good, I will come back in the future. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Anonymous's profile image
Anonymous 
3 years ago

We have stayed at the Isle quite a few times and this time was really disappointing. The room was so hot even though we had windows open and a/c set to 65. They just redid the rooms but they weren’t anything special for the price. Need to update a/c system it sucks. 

Business response:

Thank you for taking the time leave your feedback, Anonymous. We hope to welcome you back on your next visit to Black Hawk! 

Anonymous's profile image
Anonymous 
3 years ago

Was not worth the funds spent for the room 

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day. 

Anonymous's profile image
Anonymous 
3 years ago

A bit shabby and did not get room requested 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We will definitely accommodate requests such specific rooms (based on availability) for our guests and most of the time it's not an issue, however 'm sorry that we were not able to do that on your recent trip. We are constantly striving increase our customer service and your review will help in this effort, thank you and have a great day 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Donna's profile image
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Andrew's profile image
Andrew 
3 years ago

Very nice hotel. Parking is right there. Check in was easy and the receptionists were very helpful and friendly. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Peggy A's profile image
Peggy A 
3 years ago

Fun Room was clean, friendly staff. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Anonymous's profile image
Anonymous 
3 years ago

All was awesome. 

Business response:

Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon. 

Frequently asked questions about Horseshoe Black Hawk

How is Horseshoe Black Hawk rated?

Horseshoe Black Hawk has a 4.4 star rating with 8,258 reviews. 

When is Horseshoe Black Hawk open?

Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.