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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Overall, it gets the job done. The web piece of setting schedules is outdated, but the app works most of the time. It disconnects from the system once in a while.
Business response:
Thanks, Angela! We can help with connectivity. Ensure that the wifi signal by your pool is consistently at least 10 Mbps. If you use a mesh router, see https://tinyurl.com/fluidraapp for tips. For further help, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Happy swimming! - iAquaLink Support
Best Residential Pool Automation.
Business response:
Thanks so much for your kind words, Mo! We really appreciate your taking the time to share your experience with us. Have a great swim season! - iAquaLink Support
The application is working, but it is too slow load to load with a bad delay! It needs work to fix that problem!
Business response:
Our apologies, Beto. Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
My Polaris AquaLink 9650iQ Sport has been running strong for 3 summer seasons now. App works well. 4 Stars because sometimes I catch that a scheduled cleaning is missed and there is some funky issue when you need to change the wifi connection. I only had to do it a couple times, but now I believe I have my wifi network setup as it should be so hopefully I don't have to experience that again. I definitely recommend Polaris products with the iAqualink app.
Business response:
Hi Bobby, Thanks so much for your feedback and recommendation! For best results, ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If we can help with anything, let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
All excellent except smart clean data won't save from app. always reverts back
Business response:
Thanks for rating the app, Mike! The app should be saving the smart clean calculation. Please contact us so we can troubleshoot with you to get that working properly. Our product specialists are always happy to help. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your swim time! - iAquaLink Support
so fun having these lights!
Business response:
Hi AJ, Thanks for sharing your first-hand experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your pool time! - iAquaLink Support
app its great, lots of important improvements can be added , please contact me
Business response:
Thank you so much for your feedback, Hector! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Please share your suggestions with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your swim time! - iAquaLink Support
Love the ability to control the pool & spa equipment. But, when the app is open and then accessed again, it won't connect.
Business response:
Hi Charlie, thank you for your feedback! We have a team looking into the issue and really appreciate all the input from users like you. If we can help further, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
A little fidegdy to set up but has been pretty reliable for over 5 years.. Mine definitely works.
Business response:
Thank you for sharing your valuable feedback, Peter! We're happy to hear that you're satisfied with the app. If there's anything we can help with, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com; our support team is happy to assist. Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,624 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.