iAqualink app

Name: iAqualink app
Address: 2882 Whiptail Loop, Suite 100, Carlsbad, CA, 92010, US
Telephone: (800) 822-7933
Rating: 2.6

2.6

About this business

Home Services Swimming Pools

2.64,144 reviews

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K B

6 months ago

Best Pool App available, hands down!

Business response:

Thanks so much for sharing your story, K B! Enjoy your swim time! - iAquaLink Support

Robert Otero

6 months ago

Friday may 16th. are the systems down? having issues trying to reset password. tried both app and browser.

Business response:

We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support

Seth Shadburn

6 months ago

Pretty glitchy. Loses connection constantly if not handled "gently," changing my pool from a green dot to a red dot and unable to connect for 30-45 min.... other than that, it's convenient!

Business response:

Thanks for your feedback, Seth! Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. - iAquaLink Support

schlomoh staggs

6 months ago

Detailed controls in "web view" are great.

Business response:

Thank you so much for your kind words, Schlomoh! We really appreciate your taking the time to share your experience with us. Enjoy your swim time! - iAquaLink Support

David

6 months ago

Working very well!!!

Business response:

Thanks for sharing your story, David! Wishing you the perfect swim. - iAquaLink Support

Bill & Melody Thomas

6 months ago

drops wifi all t ok he time

Business response:

Our apologies, Thomases. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support

mark badmofo

6 months ago

it's great

Business response:

Thanks so much for sharing your story, Mark! Wishing you the perfect swim. - iAquaLink Support

Chris Morris

7 months ago

Works great but can be a little "glitchy" with connecting. It's not a big deal other than having to close the app and re-open it, and the functionality is great! There's nothing like heating the spa while you're packing up your baseball gear or finishing up dinner.

Business response:

Thanks for your kind words, Chris! Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933. Enjoy your spa time! - iAquaLink Support

Bob Ferguson

7 months ago

app is very unstable

Business response:

Hi Bob, we apologize for the issue you're experiencing. Please contact us with more details at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are happy to assist. Thanks for letting us know. - iAquaLink Support