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iAqualink app
About this business
difficult to guess to which series your device falls.
Business response:
Thanks for your feedback, Nikolai. Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything specific, please give us a call at (800) 822-7933 and we'll be happy to assist! - iAquaLink Support
update: 5/28/25 contacted by developer worked to resolve issues was professional and diligent about replying promptly app is fully functional and does as stated upgraded to 5 stars due to totality of resolution basic. features don't work accordingly
Business response:
Thank you for the update, Nicholas! We're happy to help. Enjoy your swim time! - iAquaLink Support
Great customer service, and system works perfectly reconnected quickly with help from your friendly tech staff...thanks
Business response:
Thank you so much for your kind words, Rick! Our team works hard to help customers like you and we love hearing from you. Have a great swim season! - iAquaLink Support
Best Pool App available, hands down!
Business response:
Thanks so much for sharing your story, K B! Enjoy your swim time! - iAquaLink Support
Friday may 16th. are the systems down? having issues trying to reset password. tried both app and browser.
Business response:
We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support
Pretty glitchy. Loses connection constantly if not handled "gently," changing my pool from a green dot to a red dot and unable to connect for 30-45 min.... other than that, it's convenient!
Business response:
Thanks for your feedback, Seth! Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. - iAquaLink Support
Detailed controls in "web view" are great.
Business response:
Thank you so much for your kind words, Schlomoh! We really appreciate your taking the time to share your experience with us. Enjoy your swim time! - iAquaLink Support
doesn't work all the time
Business response:
Hi Jason, we apologize for any issue you might be having! Please share details of what you are experiencing with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are always happy to assist. Thanks for letting us know. - iAquaLink Support
The app is glitchy.
Business response:
If you're still having trouble, ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,130 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.