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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Not bad but sticks with no connection to my WIFI where any other device continues to work
Business response:
Hi Fuzz Ball, Our apologies. Ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see this: https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
I love the convince of this system. it's the only way to go.
Business response:
Thanks for sharing your experience, Rusty! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your swim time! - iAquaLink Support
UPDATE: We unplugged the system outside and rebooted. It worked. THank you for quick response. Original post: When clicking on "web" to update our schedule, it was difficult at best to determine if I clicked my cleaner or the pump, thought I chose cleaner. and deleted from schedule....but was our pump. I backed out of web app amd now I receive error message and cannot reload our pump to schedule. Cannot locate how to reset the app. It keeps spinning "waiting on connection". HELP PLEASE.
Business response:
Hi Karen, Thank you for the update! We're happy that you're back up and running. Our support team is always happy to help; give us a call at (800) 822-7933 when you run into any questions or issues. Have a great pool season! - iAquaLink Support
Fantastic controll
Business response:
Thank you so much for your kind words, John! We really appreciate your taking the time to share your experience with us. Enjoy your swim time! - iAquaLink Support
I like the way things work. The only problem I have is reconnecting to the internet.
Business response:
Hi Jonathan, We're sorry for your poor app connectivity experience. We can help! Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
reliable. HMI app could be improved a bit. the schedule is awkward a bit. otherwise its great!
Business response:
Thank you so much for your feedback, Peter! Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything specific, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll be happy to assist. Happy swimming! - iAquaLink Support
Reliable, but it's weird that the scheduling option is only available through the dated Web interface, which isn't immediately obvious. And a local timer that calculates dusk and dawn settings would be good. Most smart device controller apps have it.
Business response:
Thanks for your feedback, Niall! The settings available in the app depend on the features of the hardware connected to it. Our product specialists are happy to help you optimize your equipment's features; give us a call at (800) 822-7933 or email iaqualinkfeedback@fluidra.com. Enjoy your swim time! - iAquaLink Support
Outstanding Job all the time
Business response:
Thanks for your glowing review, Sidney! We appreciate your taking the time to share your experience. Have a great swim season! - iAquaLink Support
somewhat functional but overly complicated and flaky.
Business response:
Hi Ted, Thank you for your feedback. Comments from users like you help guide our future product developments, and we appreciate hearing from you. Please share details with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll be happy to assist! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,588 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.