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iAqualink app

2.6

    About this business

    2.64,200 reviews
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    Rick M's profile image
    Rick M 
    7 months ago

    Great customer service, and system works perfectly reconnected quickly with help from your friendly tech staff...thanks 

    Business response:

    Thank you so much for your kind words, Rick! Our team works hard to help customers like you and we love hearing from you. Have a great swim season! - iAquaLink Support 

    K B's profile image
    K B 
    7 months ago

    Best Pool App available, hands down! 

    Business response:

    Thanks so much for sharing your story, K B! Enjoy your swim time! - iAquaLink Support 

    Robert Otero's profile image
    Robert Otero 
    7 months ago

    Friday may 16th. are the systems down? having issues trying to reset password. tried both app and browser. 

    Business response:

    We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support 

    Seth Shadburn's profile image
    Seth Shadburn 
    7 months ago

    Pretty glitchy. Loses connection constantly if not handled "gently," changing my pool from a green dot to a red dot and unable to connect for 30-45 min.... other than that, it's convenient! 

    Business response:

    Thanks for your feedback, Seth! Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. - iAquaLink Support 

    schlomoh staggs's profile image
    schlomoh staggs 
    7 months ago

    Detailed controls in "web view" are great. 

    Business response:

    Thank you so much for your kind words, Schlomoh! We really appreciate your taking the time to share your experience with us. Enjoy your swim time! - iAquaLink Support 

    David's profile image
    David 
    7 months ago

    Working very well!!! 

    Business response:

    Thanks for sharing your story, David! Wishing you the perfect swim. - iAquaLink Support 

    Bill & Melody Thomas's profile image
    Bill & Melody Thomas 
    7 months ago

    drops wifi all t ok he time 

    Business response:

    Our apologies, Thomases. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support 

    mark badmofo's profile image
    mark badmofo 
    7 months ago

    it's great 

    Business response:

    Thanks so much for sharing your story, Mark! Wishing you the perfect swim. - iAquaLink Support 

    Bob Ferguson's profile image
    Bob Ferguson 
    7 months ago

    app is very unstable 

    Business response:

    Hi Bob, we apologize for the issue you're experiencing. Please contact us with more details at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are happy to assist. Thanks for letting us know. - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,200 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open tomorrow at 9:00 a.m.