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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Has an annoying bug for me. If I close the app without logging out, when I open it a few hours later, I can't access my chlorinator. I gets stuck on the spinner. So I close it again, open, logout, and log back in. I think some sort of authentication token gets timed out, but the app tries to use it anyhow. EDIT: A recent firmware update of my chlorinator has apparently fixed this issue :)
Business response:
Hi Garry, We're so glad to hear that the issue is resolved! Please let us know if there is anything else we can assist with by contacting us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for the update, and happy swimming! - iAquaLink Support
We have called iaqua ,and got wifi extender. But constantly losing connection to app. Really frustrating.
The app works, but everything on the web link should be in the app instead. Sometimes the connection to the web link is less reliable than the app itself and it is just more convenient and user friendly if everything was in the app.
Business response:
Hi Evan, Thank you for your feedback! Please let us know at iaqualinkfeedback@fluidra.com what features specifically you'd like to see moved to the native app. We appreciate comments from users like you that help guide our future developments. Enjoy your pool time! - iAquaLink Support
Great app. Does have some compatibility issues. Sometimes the app won't open or stay with settings
Business response:
Hi Roger, Thanks for the great review! We can help improve the connectivity in your setup; please give us a call at (800) 822-7933 and we'll troubleshoot your system settings. Happy swimming! - iAquaLink Support
Great
Business response:
Hi David, Thanks so much for your review. Have a great pool season! - iAquaLink Support
And please stop telling users that they can't pick "red" color for led lighting because it is a limitation of their lights and not the app. The "USA" color scheme clearly has a red color along with the blue and white, but red is not available to be selected on its own.
Business response:
Hi Gabe, The color red does not adequately illuminate many pools, due to its longer wavelength. Thus this limitation is by design and exists throughout the software within the lights themselves, the automation system, and the app. Please watch for an upcoming launch of lights that are capable of any color in the rainbow. Thanks! - iAquaLink Support
All working great. Even the freeze protection.
Business response:
Hi Cynthia, Thank you for the kind words! If there is anything we can help with, please let us know at (800) 822-7933. Enjoy your pool time! - iAquaLink Support
I keep having connection issues when the air temp is below 40.
Business response:
Hi Alex, This doesn't seem right; temperature should not affect connectivity. Please contact us at (800) 822-7933 so we can find out what's going on and improve your connectivity. Thanks for letting us know. - iAquaLink Support
I mostly use this app to control the pool lights. I find the color options lacking. Virtually any color is available with LEDs so I'm not sure why the selection is so limited (no red for example.) Instead of a handful of options, I should be able to select and save any color of the spectrum from a color wheel. Also not sure why the system has to cycle through every color before stopping at the color I've selected- especially when it cycles seamlessly in "disco mode"
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,529 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.