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Please make it happy 2.4 and 5g and offer cheap upgrade for the faithful
Business response:
Thanks so much for your feedback, Sam! We appreciate your positive feedback and will take your suggestions into consideration for future product developments. Enjoy your swim time! - iAquaLink Support
Great system!!! I would have given it 5 stars, except the control system is difficult to set up. It links with your router so you can access it anywhere and links with your phone through Bluetooth. All this was difficult for me to set up, so the pool guy assisted. The setup software should be more intuitive.
Business response:
Hi Steve, Thank you so much for your feedback! Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything, please give us a call at (800) 822-7933 and we'll be happy to assist. Enjoy your pool time! - iAquaLink Support
Pool light color change bug. I'm mostly asking for a simple app to do simple pool things. It handles these pump and cleaner tasks well. I agree I get connection issues occasionally, but refreshing my screen works. My issue is that changing pool light color cycles through from white and down the list of colors until it reaches my choice. It should go straight to the color choice.
Business response:
Hi Scott, Thank you for sharing your valuable feedback. Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything, please give us a call at (800) 822-7933 and we'll be happy to assist. Enjoy your swim time! - iAquaLink Support
Can't update or install app as of today. Android/Google play App is back up and working normally. Thank you for quick fix and response
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Get the Fine Filter. It's Awesome!
good product 👍
Thank you for the support. The problem seems to be resolved. I am able to reach the chlorinator again.
Business response:
Sabrınız ve anlayışınız için teşekkür ederiz. Tüm sorunlar şimdi çözülmelidir. Lütfen uygulamanızı normal şekilde kullanmaya devam edin. Herhangi bir ek sorun yaşarsanız, lütfen uygulama menüsündeki "Destek" aracılığıyla bizimle iletişime geçin. - iAquaLink Desteği
It would be good to have an history chart of ph, Rx and temp values (like the blueconnect). A web version (for professionals desktop monitoring) is appreciate. The ph/orp setpoint range must be enlarged (at least 6.0 to 8.0 for pH and 300 to 900 for ORP. Add the possibility to share the device with customers and colleagues without having to do phisically the "pairing" procedure each time.
Business response:
Thank you for your patience and understanding. All issues should now be resolved. Please continue to use your app normally. If you experience any additional issue, please contact us through "Support" on the app menu. - iAquaLink Support
Great customer support on a reported issue
Business response:
Thank you so much for your kind words, Brem! Product quality and customer satisfaction are top priorities to us, and we truly appreciate your feedback. Enjoy your pool time! - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,429 reviews.
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