This profile has been claimed by the business owner or representative.
Response time is a little slow
Business response:
Hi Jarod, thanks for your feedback. Sometimes the app may be slow but such instances are rare. If it happens too often, please let us know at (800) 822-7933. We'll be happy to look into this for you. Enjoy your swim time! - iAquaLink Support
Worked ok untill recently. Not sure if it was the recent update but as of recent pool pump will turning on according to schedule then shuts off after a few minutes. The app still shows the pump on. I have to manually swipe it to off and turn it back on.
Business response:
Hi JR, Thank you for your kind feedback. Our apologies for the issue you're experiencing recently. Please contact us at (800) 822-7933 with more details and our product specialists will be happy to help correct the pump's schedule. - iAquaLink Support
Works but could be much more stable and responsive
Business response:
Hi Richard, we apologize for any issue you might be having! Could you please send details of what you are experiencing to our customer support at (800) 822-7933 or iaqualinkfeedback@fluidra.com? We'll get you up and running more consistently. Thanks! - iAquaLink Support
When will app integrate with Google Home? Works well with Alexa, but not Google.
wish you could do schedules from app
Business response:
Hi Rick, Thank you for your review! The app's abilities depend on the hardware you're connecting to. We can go through your products' features to be sure you're getting the most out of the app, please give us a call at (800) 822-7933. Enjoy your pool time! - iAquaLink Support
very basic app but gets the job done. has the ability to see how much more time to vacuum has before it finishes the pool.
Business response:
Hi James, Thank you for taking the time to share your experience! We appreciate your kind words. Have a great swim season! - iAquaLink Support
stability issues
Great app. I used it for two pools and a spa at two different houses. Pretty easy to use.
Has an annoying bug for me. If I close the app without logging out, when I open it a few hours later, I can't access my chlorinator. I gets stuck on the spinner. So I close it again, open, logout, and log back in. I think some sort of authentication token gets timed out, but the app tries to use it anyhow. EDIT: A recent firmware update of my chlorinator has apparently fixed this issue :)
Business response:
Hi Garry, We're so glad to hear that the issue is resolved! Please let us know if there is anything else we can assist with by contacting us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for the update, and happy swimming! - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,345 reviews.
iAqualink app is closed now. It will open on Monday at 9:00 a.m.