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iAqualink app

2.6

    About this business

    2.64,190 reviews
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    Samir Patel's profile image
    Samir Patel 
    5 years ago

    App is quite easy to use. Only question: I had new LED lights installed and I don't have an option in the app to pick which color lights I want on. I have friends with the app and they have an option of picking the color. How do I fix this? 

    Business response:

    Hi Samir, We're glad that our support team was able to reach out and assist you! Please let us know if we can help with anything else. Enjoy your pool time! - iAquaLink Support 

    michael bishop's profile image
    michael bishop 
    5 years ago

    one of smartest pool app and most user-friendly... 

    Business response:

    Hi Michael, Thank you for your encouraging words! Enjoy your pool time! - iAquaLink Support 

    Joe Wylder's profile image
    Joe Wylder 
    5 years ago

    Technical support will review your profile and fix errors before offering to help. I.e squeeky wheels get attention. 

    Business response:

    Hi Joe, we apologize for any issue you might be having! We have connectivity tips online here: https://www.iaqualink.com/en/support. If you continue to have trouble, please call with details of what you are experiencing to our customer support at (800) 822-7933? We'll get you up and running. - iAquaLink Support 

    ZeeWatchful Eye's profile image
    ZeeWatchful Eye 
    5 years ago

    Outstanding app in all respects, does everything but cook breakfast This gets a 5-star rating! 

    Business response:

    Hi ZeeWatchful Eye, Thanks for your feedback! The app can only connect to one wifi network, but you can change which network by re-doing the initial setup, via My Systems -> + (top right) -> Add Systems. This will override the previous network and connect to the new, and you can do this as often as needed. Hope this helps! - iAquaLink Support 

    Peter CPA's profile image
    Peter CPA 
    5 years ago

    Used to be a great app. Now is hit or miss. It's almost like they don't care anymore.... Maybe they're realizes other options.... 

    Business response:

    Hi Peter, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support 

    hans mob's profile image
    hans mob 
    5 years ago

    I believe the last update had a negative effect on app ,was working great loved it now wont connect to app, using a samsung android 

    Business response:

    Hi Hans, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support 

    Tom Graham's profile image
    Tom Graham 
    5 years ago

    Sometimes won't link up without wi-fi, but generally very good 

    Business response:

    Hi Tom, We're glad you like the app, but we'd like you to like it all the time! Please contact us at customerfeedback@fluidra.com and we'll help with the connectivity issues. Thanks! - iAquaLink Support 

    Ken Chan's profile image
    Ken Chan 
    5 years ago

    Was having problem before, but tech support followed up and it's working perfectly now! 

    Business response:

    Hi Ken, Thanks for the update! We're happy to help. Enjoy your pool time! - iAquaLink Support 

    casey eaton's profile image
    casey eaton 
    5 years ago

    Love the new app update. Using the iQPump01 module has become a breeze. All of the pump speed modifications have been migrated to the LAN/WAN mode. 

    Business response:

    Hi Casey, Thanks so much for your feedback! With every new app version, we are introducing new features and improving existing ones. We're glad to hear that you're happy with the update! - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,190 reviews. 

    When is iAqualink app open?

    iAqualink app is open now. It will close at 6:00 p.m.