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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directions
don't use them
Business response:
Dear Alex, Rest assured that iCash is a licensed and trusted lender We would be happy to assist you further and address any questions you may have. Kindly send an email to support@icash.ca from the email address associated with your iCash account. Please include your phone number and request a callback so we can promptly resolve your concern.
Icash used to be my go to loan every month. I always pay my loan with them off and have no problem taking out another loan. Well it seems they changed their policy. I now have to make a minimum $800 every month to be approved a loan. That's not fair, you didn't need that before! I only get $683 after deductions and rent from ODSP ane you guys never had a problem with it as long as I paid off my loans which I do! Feel like your screwing low income people over!
Business response:
We are sorry that we were unable to meet your expectations. As we would like to help everyone, there are some reasons why sometimes we have to decline an application. Our system analyzes various data entered in your application. We would love to have a chance to talk with you about the situation. Please reach out to us at 'support@icash.ca'.
god i hate customer service
Business response:
Thank you for bringing this to our attention and we do apologize for any inconvenience. Customer satisfaction is our top priority. Please email us at support@icash.ca from your account's registered email with your phone number. We're committed to resolving your concern promptly.
you need to get licensed in Saskatchewan!!! not fair that ppl here cannot use your services !!
Business response:
Dear Amanda, Thank you for your interest in iCash. Please be aware that we do not offer services in Saskatchewan. iCash is a licensed online direct lender available to residents of BC, Alberta, New Brunswick, Ontario, Nova Scotia, PEI, and Manitoba. For further discussion, please contact us at 'support@icash.ca'. Best regards, iCash Team
Worst experience made me think I had the money made ne fill forms 45min declined my 500dollar loan waste of timjust going to vsend my address to credit bureau so disappointing and stupid me gave my credit 💳 info
Business response:
Dear Kim, We apologize for any disappointment caused by your recent experience with our company. Our system carefully evaluates the information provided in your loan application, aiming to assist everyone fairly. We welcome the opportunity to address any concerns you may have—please contact us at 'support@icash.ca'. Best regards, iCash Team
Needed a loan to get to my next paycheck due to missing work because of an illness. Denied because I missed that week because of sickness. Food bank for the family this week I guess.
Business response:
Hi Ben, We understand that this may not be the news you expected. Our system reviews data like income, bill payments, credit history, and other loan repayments. After re-evaluation, we're pleased to inform you that your loan application has been approved. A customer service specialist will contact you soon to assist further. Regards, iCash Team
Not a good loan institution. I spent 2 days trying to log in to my bank with no luck, called to try to figure it out, in the end sent a email to get some troubleshooting help when they said they couldn't fix it. Very horrible customer service.
Business response:
Hi Hayley, We sincerely apologize if you are experiencing technical issues with your application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly.
Worst app I have used . It's has so many errors . It's old programming. The way everything is done threw this app is security flawed . It's out dated and shouldn't be used in 2024
Business response:
Dear Troy, We apologize for not meeting your expectations and if you experienced technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We value the opportunity to discuss this matter further, and one of our specialists will be reaching out to you shortly.
Filled out a loan application on monday. Thursday nothing so i email them, get an email the next day saying they need ID with a current address but no one emailed me to tell me that until I messaged asking whats taking so long. I send in a picture of my government ID with my current address on it then get told that isnt good enough & i need to send in something else with my address on it. I do that only to get told i need to reapply because my application from Monday expired!
Business response:
Dear Tia, We truly apologize if you did not obtain a response promptly. Due to our higher volumes, our response time may be delayed. As we can see in our system, your application has been approved. Thank you for your feedback and for giving us the opportunity to resolve the issue. If you have any further questions, feel free to reach out.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 12,149 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.