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iCash.ca

Name: iCash.ca
Address: 372 Bertha St, Hawkesbury, ON, K6A 2A8, CA
Telephone: (844) 419-2274
Rating: 4.4

4.4

Finance
Hawkesbury, ON

About this business

Finance

Location details

372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada

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4.412,148 reviews

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Benson Gee

2 years ago

I applied for a payday loan at around 3 pm on May 5, 2023 and was pre-approved. I got a final approval about 5 hours later and signed the documents. At around 8 pm, I received a message saying the money will be deposited into my account in 5 minutes. It is now 1:07 am on May 6th and nothing has been deposited into my bank account. I have tried to find out how to cancel my loan application but can't find it in the Q & A area.

Business response:

We take pride in providing excellent customer service to every one of our customers. We are saddened that we fell short of that excellence in this case. Please send us an email at support@icash.ca.

caleb kaiser

2 years ago

Terrible been waiting 3 days for my loan

Business response:

Hi Caleb, we truly apologize for the delay. Most of the time you obtain your loan approval immediately upon the end of the application and if your account goes under manual review, in a few hours only. We would like to take the opportunity to have a conversation with you to better understand what happened, please reach out to us at support@icash.ca

Jordan Sabean

2 years ago

The app won't even open

Business response:

We apologize if you experience technical issues with the app. Kindly make sure that your app is up to date. You can also log in to your account through our website iCASH.ca. Rest assured that we do everything we can on our side to ensure our services are fully functional all the time. Our top priority is to be there for you when you need it.

Kristina Rose

2 years ago

When I put my sin number in they said they couldn't help me 🙄

Business response:

Dear Kristina, Thank you for taking the time to review iCASH. We apologize and understand your frustration. If you would like to send us an email at support@icash.ca, perhaps there is something else we can do to rectify the situation.

Adam Corbett

2 years ago

I m confused with your company not best pay what I asked 400 so they only approved for 150 its all so what's going on your company can't afford or what

Business response:

Dear Adam, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at support@icash.ca. Thank you!

Casey Friars

2 years ago

Website says it takes minutes, if not couple hours or same day to approve and receive funds. I have been waiting a few days for even the first part of the approval process. Choose another loan place other than icash. False Advertising.

Business response:

Hi Casey. We are sorry that we were unable to meet your expectations with your most recent experience. Our system shows that you have been approved already. We would love the opportunity to win you back! Please send us an email at support@icash.ca.

One The Original

2 years ago

WARNING>THEY HAVE BEEB SAYING PEOPLE HAVENT BEEN PAYING WHEN THWR HAVE DONT USE APP UBLESS YOUR WILLING TO RUIN YOUR CREDIT RATING VERYFAST. THIS IS ICASH'S SKILL. TODESTORY YOUR CREDIT SCORE. I WORK HARD NTHEY JUST DESTORYED IT..5 YEARS OF HARD WORK AND DEDICATION AND EFFORT FOR THEM TO DO THIS! I HAVE ALWASY PAID THEM BACK ONENTIME I WAS A LITTLE LATE BUT I STILL PAID THEY SAID THEU NEVER GOT IT. NOW YA JUST DOWNHILL FROM THEIR. ICASH PLZ HELP OR LIKE SOMTHKNG I HAD BIG PLANS NOW NOT bc of

Business response:

Here at iCASH, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCASH customer to receive. If you’d like to talk with us further, please reach out at support@icash.ca.