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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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NOT IMPRESSED AND DO NOT GO WITH ICASH!! I never had an issue with iCash, lately I have had issues with them NOT correcting the paydate. I get paid on the 15th and last day of the month and they now ALWAYS make the date to pay it back BEFORE I get paid. So they will charge me "late charges". Before they would change the date for me to pay back my loan no issues. Now. They want me to pay back a day before I get paid and they will charge me late charges to make more from me. NOT IMPRESSED!!
Business response:
We apologize if your recent experience did not meet your expectations. Please note that the repayment schedule is automatically set by our system that follows your payroll. If you wish to change the repayment dates, pls reach out to us before signing, it is almost always possible. To further discuss this situation, contact us at 'support@icash.ca'.
I was defrauded by this company, they stole my money, and til this day I continue paying the bank. Do not believe what they say. They are a fraud!
Business response:
Dear Maria, We apologize and understand your frustration but rest assured that iCASH is a fully licensed and trusted lender. iCASH will only take payments on the due dates mentioned in your loan agreement. We would love the opportunity to discuss the situation further. Please contact us at 'support@icash.ca'.
no communication , took a long time and wasn't given what I asked for with no reason
Business response:
We truly apologize if you did not obtain a response in a timely manner. Please be advised that the approved amount is automatically calculated by our system which considers your income, bill payments, as well as other types of information. We would love the opportunity to discuss with you further & one of our specialists will contact you shortly.
Total joke legit don't waste your time these guys are clowns lol took me 2 days I asked for 1300 they approved me for 100 bucks lol total waste of time lol
Business response:
We truly apologize if you did not obtain a response in a timely manner. Please be advised that the approved amount is automatically calculated by our system which considers your income, bill payments, as well as other types of information. We would love the opportunity to discuss with you further & one of our specialists will contact you shortly.
Worst people to deal with ever. I've been trying to contact them since my agreement was sign about how they need to cancel their transfer since it went to an account that's not open and the bank it was heading to is unable to stop or change it. They haven't answered once, if you manage to find their customer support line don't waiste your time. It tells you to email or text them and just repeats it over and over and over. Not once do you speak with an actual person. DONT USE THESE CROOKS!!!
Business response:
Here at iCASH, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCASH customer to receive. If you’d like to talk with us further, please reach out at support@icash.ca.
Had too many questions of private information before I could even see I'd I qualify
Business response:
Hello Melanie, iCash is a licensed lender that operates under strict regulations and part of the process is to obtain information to make sure we perform a proper review of your application. We would like to take the opportunity to assist you and improve your experience with us. Please contact us at support@icash.ca.
Never got a loan before and never will..... These types of services seem great in theory but just know the interest is crazy high to pay back And I'm one who struggles monthly because of disability/government assistance
Business response:
Dear Jennifer, We are committed to helping our clients get back on track and achieve their financial goals.iCASH is a fully licensed and trusted lender. Please note that the cost of borrowing is fixed by the consumer protection of each province in which we are licensed. If you'd like to talk with us further, please reach out at support@icash.ca.
Worst app experience and customer service experience
Business response:
Sincerely appreciate your feedback and review as it provides valuable insights that help us continuously improve our customer service. We are committed to delivering the best possible experience for our customers, your feedback plays an important role in helping us achieve this goal.We will contact you to assist with the online application process.
long wait time (I owe)
Business response:
Hello! You will obtain a response after finishing your application. If your loan falls into manual review, our agents will have it reviewed in the next few hours. Depending on when you apply during the month, the delay may vary based on the volume of applications. But rest assured that our team works 24/7 to provide you the best experience.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 12,149 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.