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372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directionsThis app is lagging, it doesn't save info and glitchy I. The app before was alot more efficient.
Business response:
We value your feedback and review, as it helps us to continuously improve. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further and one of our Customer Service Specialists will be in touch with you shortly.
Horrible app
Business response:
We sincerely apologize if you are experiencing technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional. If you have specific issues or suggestions, please let us know and we will do our best to address them. One of our specialists will get in touch with you shortly.
If I could give this a -10 star review, I totally would. Absolute garbage. Can't even use it because of the institution I'm using. Total bs. Definitely will not recommend to anyone, in fact, ill tell them to steer clear. I'm very disappointed with it, including the customer service I had recieved.
Business response:
Thank you for your feedback and review, as it provides valuable insights that help us to continuously improve. Unfortunately, if your financial institution is not supported by our data provider, you will not be able to finish your application. The bank verification step is required to complete your application. We apologize for the inconvenience.
I've had this app before the icon changed and it worked perfectly, now it says that it cannot load my information when I open it. I've already installed and reinstalled the app and still says the same thing, can't load your information please contact support.
Business response:
We sincerely apologize if you are experiencing technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further. Please contact us at 'support@icash.ca'.
Won't help me when I need it most, I've proved to them I have an income and can pay the loan back but they won't help me.
Business response:
We are sorry that we were unable to meet your expectations. As we would like to help everyone, there are some reasons why sometimes we have to decline an application. Our system analyzes various data entered in your application. We would love the opportunity to discuss with you further and one of our specialists will get in touch with you shortly.
. I'm having problems with my application. I get to the banking information and it keeps telling me to try again later over and over and over again.
Business response:
We sincerely apologize if you are experiencing technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to discuss this with you further & one of our specialists will contact you shortly.
Not impressed with customer service, better off getting a loan from a family member or someone.
Business response:
Customer satisfaction is our top priority and we are sorry that we did not meet your expectations. Please note that our system analyzes various data like your income, bill payments, and credit history, just to name a few. We would love the opportunity to assist you further and we will get in touch with you shortly.
Scam
Business response:
We assure you that iCash is a licensed and responsible lender. You can view our license by clicking on your province in the drop-down menu on the first page at iCash.ca. If you ever need any assistance, please reach out to us at ‘support@icash.ca’ and we will be happy to assist you.
says everyone approved 1000% ... didn't approve me smdh what a waste of time if in some extenuating circumstances as you put it blah blah blah then stop false advertising the opposite..where u wouldn't give me a chance with 300. KOHO banks gave me an unsecured like off 225$ credit which I've since paid back 6 tines. now they gave me a second one of 4tp paid it back once and I'm about to again. they improved my bas credit score byv188 points because they gave e ne a try.
Business response:
We truly apologize and understand your frustration. As we would like to help everyone, there are some reasons why sometimes we have to decline an application. Our system analyzes various data entered in your application. In good faith and with integrity, iCash will only provide loans that can easily be repaid as our intention is to help first.
iCash.ca has a 4.4 star rating with 12,149 reviews.
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