This profile has been claimed by the business owner or representative.
iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directions
Multiple times I tried to apply for a loan. Multiple times I was advised to contact by email. Multiple times my email was rejected as spam. No loan, no contact, no support can't call. Was told to send an email with my phone number to get a call back. That email was rejected as well. Customer support is non existent
Business response:
At iCASH, we see 1 and 2-star reviews as opportunities to learn and improve. We would love the opportunity to win you back! If you would like to send us some additional details about how we can improve your experience with us, please send us an email at support@icash.ca.
very hard too get to speak with someone upon your application about your loan.
Business response:
At iCASH, we see 1 and 2-star reviews as opportunities to learn and improve. We would love the opportunity to win you back! If you would like to send us some additional details about how we can improve your experience with us, please send us an email at support@icash.ca.
Not good in almost everyway. Harder to pay them back than it is to get money, but doesn't matter cause if you pay early you still have to wait to the last repay date to reapply which can be a few days to months. Emails saying I can re borrow then emails saying I can't and to disregard there previous message. Make 3000 with a 1000 rent, can only borrow 200 apparently. This app is good if you can wait a week for 200$. If you actually need more I suggest an in person money lender.
Business response:
At iCASH, we see 1 and 2-star reviews as opportunities to learn and improve. We would love the opportunity to win you back! If you would like to send us some additional details about how we can improve your experience with us, please send us an email at support@icash.ca.support@icash.ca.
Very sketchy. Took almost 3 days for them to evaluate a request. Just to be denied. Very high interest rates as well. Just a blatant cash grab by greedy people.
Business response:
Good day! Could you please contact us at support@icash.ca so we can better understand your issue and how we can help resolve it? Thanks! iCASH Team
This app if emergency too long..and only 5 days 100$ is charge 15$ how come..... Find other loan...dont try this app.
Business response:
We are sorry that we were unable to meet your expectations with your most recent experience. We would love the opportunity to win you back! Please send us an email at support@icash.ca.
Doesnt work, many technical issues and bugs as well as delays. Edit: They said to email them to help correct the issue and I already sent the email earlier way before they asked that. Honestly guys this app is a technical mess and will likely mess up your credit score. I make around 1800 every 2 weeks and wanted a 900 loan, got preapproved and then some employee manually declined it saying I didnt get paid from my job last week. Now my credit score is weaker because of their error.
Business response:
At iCASH, we see 1 and 2-star reviews as opportunities to learn and improve. We would love the opportunity to win you back! If you would like to send us some additional details about how we can improve your experience with us, please send us an email at support@icash.ca.
False advertising. They say all of Canadians but for some reason they don't have it in my province of quebec city. ⁷ Edit review: updated the star to two star instead of one because of the initial first response I got. Very helpful. Also I live in Quebec City
Business response:
Hello, May we know which province are you from? Even negative feedback is helpful in our aspirations towards excellent customer service. Thank you for taking the time to review iCASH. If you would like to send us an email at support@icash.ca, we would love to better understand how we can assist you more fully in the future.
Used to be such a great service, however any business relationship you build can be thrown right out the door with no cause. The new "improvments" need to go! Rather disappointing 😞
Business response:
At iCASH, we see 1 and 2-star reviews as opportunities to learn and improve. We would love the opportunity to win you back! If you would like to send us some additional details about how we can improve your experience with us, please send us an email at support@icash.ca.
After waiting all day I was denied anyway which doesn't make sense to me considering my credit score is basically average
Business response:
Even negative feedback is helpful in our aspirations towards excellent customer service. Thank you for taking the time to review iCASH. If you would like to send us an email at support@icash.ca, we would love to better understand how we can assist you more fully in the future.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 12,148 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.