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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Very poor customer service I cash sent me too much money then tried to take it out of my account on an unathorize day and breached our contract. Account has never been active since after only 2 times of doing this. I've requested a call from a supervisor to no avail
Business response:
Our customer service team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCASH. Our system shows that a Supervisor spoke with you before regarding the situation and it was resolved already. Rest assured that if the account status changes, you will be notified.Thank you!
IS not working will not send me the text.
Business response:
We sincerely apologize if you are experiencing technical issues with your application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further, please reach out to us at 'support@icash.ca'.
I had the same experience with Twitch Evolution. Didn't get my money...
Business response:
Hi Raizuhli, We are sorry that we were unable to meet your expectations. As we can see in our system, the funds have been received and completed. We would love the opportunity to discuss the situation further and one of our Specialists will get in touch with you shortly.
Paid my delt off 6 times and still every 2 weeks I have money taken from my account and this time its I don't get to eat because they stole the last my My money. They never pull the money on correct days, email is delayed by 3 weeks. And last staff I spoke to told me to kick rocks about this. DONT USE THIS APP THEY WILL STEAL FROM YOU. 584$they've cost me in nfs charges and late fees when I paid my delt back.
Business response:
We truly apologize and understand your frustration. iCash will only take payments on the due dates mentioned in your loan agreement. We highly recommend to always review the contract before signing. If we need to change anything, kindly reach out to us at 'support@icash.ca'. We will try to better understand the situation and help you.
Stay away these people are crooks, they screw up and don't take blame but charge you for their mistakes, Zero customer service, Avoid at all costs.
Business response:
Customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. Rest assured that iCASH is a fully licensed and trusted lender. iCASH only takes payments on the due dates mentioned in your loan agreement. We would love to discuss the situation and one of our Specialists will contact you shortly.
This ap is joke!!! Itwont process. Uninstalling
Business response:
Hi Brian, We sincerely apologize if you are experiencing technical issues with the app. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly.
I was looking for over $1000 I just got a job, and was offered $100.00 that's not enough to do anything 😔
Business response:
Dear Jenny, We are sorry that we are unable to meet your expectations. Please be advised that the approved amount is automatically calculated by our system which considers your income, bill payments, as well as other types of information. We would love the opportunity to discuss with you further & one of our specialists will contact you shortly.
Absolutely trash they hit your scor with 10 points get al loan from someone else
Horrible
Business response:
Here at iCASH, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCASH customer to receive. If you’d like to talk with us further, please reach out at support@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 12,149 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.