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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directions
complete garbage, they ask for too much personal information and gives scam vibes really badly. zero trust in this app.
Business response:
Hi the reviewer, we understand your concerns and we appreciate you taking the time to share how you feel. Trust and privacy matter a lot, especially online. If you’d like us to take a closer look, please reach out to us at resolution@icash.ca.
They say you can pay back early through e-transfer. What a run around. They removed bank payment, now impossible to pay. Great idea: make it possible to pay in the app. No? Why not?
Business response:
Hi Ley Berry, we can see how that would feel frustrating, especially when you’re trying to make a payment early. We appreciate you taking the time to share this feedback. If you’re open to it, please reach out to us at resolution@icash.ca, so our team can take a closer look and assist further.
Save yourself the time and go elsewhere. Their service is extremely delayed. Currently waiting 4 days from my application and still waiting. They are already expecting me to pay in 4 days for something I have not received. My application has been approved but their service to provide has a huge lag in fulfillment. Maybe even non-existent as a first time applicant.
Business response:
Hi Gracie, thanks for sharing this. We can understand how frustrating delays and unclear timing can feel, especially when you’re waiting for updates. That’s not the experience we want people to have. If you’re open to it, please reach out to us at resolution@icash.ca so our team can take a closer look and assist further.
didn't even know an answer!
Business response:
Hi Lorilee, we can see how that would feel frustrating. Clear and accurate support is important, and we’re sorry this interaction left you feeling unheard. If you’re open to it, please reach out to resolution@icash.ca so our team can take a closer look and assist further.
I honestly can’t believe this company is rated this high. It seriously makes you question if these reviews are even real. My experience was a mess — payments weren’t recognized even after proof, and support was slow and unclear. For a financial service, this level of disorganization is unacceptable. Feels unreliable and not something anyone should trust. At this point I'm cutting off this company. If you are considering using it, one word of advice: don't.
Business response:
Hi Miwa, we can understand how frustrating and disappointing this experience must have felt. That’s not the kind of experience we want for anyone. If you’re open to it, we’d like the chance to take a closer look and support you further. You’re welcome to reach out to us at resolution@icash.ca, so we can continue the conversation privately.
so this was great until , they took money out of my bank account for a payment , kept on telling me the payment wasn't made.. and now that I got the hurray the payment has been made notification I can't reapply, leaving me in a really sticky situation. something that I counted on until I got better to go back to work just let me down. I kept on telling everyone I know how great it was but now is so deceiving..
Business response:
Hi Vanessa, We’re really sorry this has been such a frustrating experience, especially after things started well. We can understand how this situation would feel confusing and stressful. If you’re open to it, please feel free to reach out to our support team at resolution@icash.ca so we can take a closer look and assist further.
I called in and i got this woman who was rude and kept talking over me, at one point she stayed silent for minutes on me refusing to speak, and then she hangs up on me. I called asking where my etransfer went and she says they're having trouble locating it because I didn't send information of my first and last name, my loan number. meanwhile isn't all that information in front of her on my file. Where is my etransfer? is it just gone?
Business response:
Hi Angel, we’re sorry to hear about your experience on the call. That’s not how anyone should feel when reaching out. We understand your concern and would like to help look into this further. Please contact us at resolution@icash.ca so we can assist you directly.
horrible horrible customer service.
Business response:
Hi Caroline, Sorry to hear this left you feeling frustrated. That’s not the experience we aim to provide. We’d like to look into this further. Please reach out to us privately so we can assist.
I was just installing it and all of a sudden it tells me I don't know my passcode this is the worst app I've ever seen and I really don't have a support system
Business response:
We’re really sorry to hear about your experience and that’s definitely not the kind of first impression we want anyone to have. Being locked out right after installing the app can be frustrating, and we understand your concern about getting support. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,181 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.