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372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directionsBecause I go for training for my job for a few weeks you won't loan to me again ?? I've never missed a payment and paid you guys back early both times.... I have proof I'm on ei for work training and returning to my job in 3 weeks. Everyone be very careful using this app , if you pay back early expecting them to re loan they may not and most times give you way less than you ask for. After this bad experience I'll not be using this app again...
Business response:
Hi Jesse, thank you for sharing your experience—we understand how frustrating this situation must feel, especially given your strong repayment history. We value your trust and hope to have the opportunity to serve you again under better circumstances. If there’s anything we can do to help, please reach out at resolution@icash.ca and let us know.
making fool to innocent peoples
Business response:
Dear Wasi, We’re sorry to hear that you feel this way and appreciate you sharing your feedback. Your concerns are important to us and are taken seriously. If you would like to discuss your experience further, please reach out to our team at resolution@icash.ca so we can assist you.
asked for an amount and only got a 1/7th of the size
Business response:
Dear Leo, Thank you for sharing your feedback. We understand how situations like this can be disappointing, and your feedback is important to us. If you would like to discuss your experience further, please feel free to contact our team at resolution@icash.ca so we can assist you directly.
Can't even loan with Median CU Which sucks 😐😐😐😐😐😐😐😐😐😐😐😐😐😐😐😐 authentication error keeps appearing when validation of bank prompts ..its not my bank they've verified that the error code and domain is not even theirs 🙄
Business response:
Thank you for sharing your feedback. We understand how frustrating technical issues can be and appreciate you bringing this to our attention. Your comments are important to us. Please feel free to contact our support team at resolution@icash.ca so we can assist you further.
don't fall into the trap
Business response:
Dear Gene, Thank you for sharing your feedback. We’re sorry to hear that your experience led you to feel this way. Your comments are important to us, and we take all feedback seriously. If you would like to discuss your concerns further, please contact our team at resolution@icash.ca
pretty rough first impression not going to lie.. they only let you pick from one payback date.. yes you can ask them afterwords to change it but makes this a bit of a hassle.. I didn't have the funds the morning of the charge.. so I called there icash number and there support walked me through to pay it over e transfer.. and now I woke up to charged again on my debit.. so my bank is negative 114$ charge from this now.. called back and said I specifically called so this wouldnt happen now wait...
Business response:
Dear Custom Rsps, Thank you for sharing your experience. We understand how frustrating this situation must feel and appreciate you bringing it to our attention. Your feedback is taken seriously. Please contact our team directly at resolution@icash.ca so we can look into this further. Thank you
final loan amount is completely unknown until the end of the application process. unable to reapply for different amounts if approved.
Business response:
Dear Matt, Thank you for sharing your feedback. We understand how important clarity and flexibility are during any application process, and we’re sorry to hear this was your experience. Your comments are taken seriously. Please contact us at resolution@icash.ca so we can address your concerns directly.
if I was you search for another loaner icash is insane charging me late fees for a loan I payed off on time I got prove but they won't even reply back to me
Business response:
Dear Louis, Thank you for sharing your feedback with us. We’re sorry to hear about your experience and understand how frustrating this must feel. Your feedback is important to us, and we take concerns like this seriously. We encourage you to contact our team directly at resolution@icash.ca so we can review your concerns further.
One star because I can't put zero. I applied and was turned down and I haven't eaten in days and I would've been able to pay back the least amount that you can borrow on the app within 7days. These people are absolutely horrible do not give them your info. I appealed to them and begged for help and they just ignored me. You people said you'd help and then you didn't. you're a bunch of scam! Stay away from this! Horrible experience. I'm going to die from starvation because of these people.
Business response:
Hi, We’re sorry to hear about your experience and the distress you’ve described. We understand how upsetting this situation must feel, and we take feedback like yours seriously. We invite you to contact our support team directly at resolution@icash.ca so we can address your concerns appropriately.
iCash.ca has a 4.4 star rating with 14,181 reviews.
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