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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Worst app I have used . It's has so many errors . It's old programming. The way everything is done threw this app is security flawed . It's out dated and shouldn't be used in 2024
Business response:
Dear Troy, We apologize for not meeting your expectations and if you experienced technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We value the opportunity to discuss this matter further, and one of our specialists will be reaching out to you shortly.
Filled out a loan application on monday. Thursday nothing so i email them, get an email the next day saying they need ID with a current address but no one emailed me to tell me that until I messaged asking whats taking so long. I send in a picture of my government ID with my current address on it then get told that isnt good enough & i need to send in something else with my address on it. I do that only to get told i need to reapply because my application from Monday expired!
Business response:
Dear Tia, We truly apologize if you did not obtain a response promptly. Due to our higher volumes, our response time may be delayed. As we can see in our system, your application has been approved. Thank you for your feedback and for giving us the opportunity to resolve the issue. If you have any further questions, feel free to reach out.
Don't waste ur time with this company their the slowest loan company in canada
Business response:
Dear Wayne, We apologize for the delay in our response. Due to higher request volumes, our response time may be longer than usual. Please know that our team is working 24/7 to assist you promptly and ensure the best experience. Kindly email us at support@icash.ca to request a callback so we can discuss your situation further.
Too slow to respond to emails. Too slow to approve loan 😕. One mistake on my part with the e-transfer and now I'm told 24-48 hrs!!!!! Icash doesn't live up to their advertising. Very disappointed. Need the money today!!!! All they need to do is call my bank but nooooo. Send an updated e-transfer before noon today. Stressed out!!!!! False advertising, plus one hand doesn't know what the other hand is doing. Today I cash!!! It's not rocket science.
Business response:
Dear Cheryl, Thank you for your feedback and for giving us the opportunity to resolve the issue. We hope you are now satisfied with the resolution. If you have any further concerns or questions, please don't hesitate to reach out. We appreciate your patience and understanding.
lol they don't give you loan but collecting data on your earnings. kept asking for more n more details like they are giving me 15000 not 1500. Absolutely ridiculous app and utter waste of time.
Business response:
Dear Amandeep, Thank you for your feedback and for giving us the opportunity to resolve the issue. We hope you are now satisfied with the resolution. If you have any further concerns or questions, please don't hesitate to reach out. We appreciate your patience and understanding.
Can't be used in Newfoundland? Odd!
Business response:
Thank you for your interest in iCash. Please note that we do not operate in Newfoundland. iCash is a licensed lender. Right now, we are operating in Ontario, British Columbia, Alberta, New Brunswick, Nova Scotia, Manitoba, and Prince Edward Island. We are sorry we are unable to help at this time. For more information, please e-mail support@icash.ca
Very hard to select loan amount that that sliding ball is so sensitive it takes half an hour to get it on the right amount please change that
Business response:
We sincerely apologize if you experienced technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca.
So apparently your ads are fauls advertising because I got denied so
Business response:
We apologize that we were unable to meet your expectations. Rest assured that iCash is a fully licensed and trusted lender. Our system takes into consideration based on the information you have provided at the time of your application. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca.
Was a great app. Now doesn't work since update. UPDATE: Thank you for reaching out personally. I had to Uninstall and re install the app, then fill out everything again. Yes, I received funds very quickly after that, but it process took me the greater part of the day. Was not the usual seamless transactions as before the update.
Business response:
We sincerely apologize if you are experiencing technical issues with our application. Our system shows that you have successfully completed the application and you have already received the funds. Congratulations! Should you need any assistance, please feel free to reach out to us at support@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.