Indigo Carolina Forest

MS 

on AplaceForMom

5 months ago

Actually visit the facility in person look at the size and quality of the rooms. Pay particular attention to how staff interacts with the residents. Working in a memory unit can be challenging and it's easy for staff to lose patience with residents. I've been pleased with 95% of the staff and give them credit to remain positive and friendly. 

Anonymous 

on AplaceForMom

5 months ago

All the people at Indigo are great and have been very helpful. Staff is very friendly and helpful. They have two very nice dining room. Food is good. They trying to do a balance meal. Everyone is enjoy Bingo. Over all I feel I made the right choice. 

Jay S 

on AplaceForMom

10 months ago

We visited this community and it is beautiful! Residents that we saw in the hallways were happy and on their way to an activity. Everyone that we met had a smile from the concierge to the sales lady. It felt like they had known us forever! 

Anonymous 

on AplaceForMom

11 months ago

Neat, clean, friendly staff. Modern décor elegant look. I would recommend to others but tends to be more expensive 

Sheila 

on AplaceForMom

11 months ago

The staff was always helpful! The food was always good. 

KP 

on AplaceForMom

11 months ago

The staff will do everything that they can to help you. I will say it took my dad about 1 1/2 -2weeks for him to be comfortable. I would suggest that families encourage the prospective resident to get involved as soon as possible. They have happy hour every day for the residents and it is a very nice opportunity for any new resident. 

Emily F 

on AplaceForMom

a year ago

We toured quite a few communities before Indigo and the feeling when we walked in was more than amazing. We struggled with moving our mom but so glad God lead us "home." Everyone is so compassionate and loving. The smiles and warm hugs are plentiful. Indigo residents, employees and management are above all the rest. 

Kat E 

on AplaceForMom

a year ago

We love Indigo! We are so thankful for the loving staff for taking care of our mom. She feels at home at Indigo and we do too. Indigo was an answer to many prayers and we are so thankful! 

Deborah G 

on AplaceForMom

a year ago

For each category I would give a 5 But for the administration I would give a 3. I have had some reservations about how the managing of memory care is run - the lead director [name removed] is wonderful He has always been very accommodating but I feel [name removed] who runs memory care can be very rude! Snippy when asked about certain procedures . I feel my husband is safe and well cared for- hope this helps!