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Indigo Carolina Forest
- Retirement Homes
- Myrtle Beach, SC
About this business
Location details
176 Village Center Blvd, Myrtle Beach, SC, 29579, United States
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This is a beautiful community. I have already recommend the community to others for their loved one, and I will continue to recommend them. The food is great! It is like country club food and dining. Everything is done amazingly well. [name removed] has gone above and beyond during the tour and even after during the respite care of my loved one in communicating with us. They have a wide variety of activities daily and there is a great calendar of activities that is provided to the residents. They have wonderful holiday celeb... read more
Indigo at Carolina Forest is a brand new community and a really nice pretty place. The staff we have interacted with have been extremely nice and friendly. The chef [name removed] is absolutely awesome. Our loved one really enjoys playing cards every single day. The only issue we have is sometimes our loved ones do not have hot water and sometimes it is hard to reach staff when we have an issue. Also we think they could benefit from having handrails in the shower and along the hallway walls .
Our family had an in person tour and it was being built during the time, it was a pretty big place and everything is brand new but the setting where the community was - was just not as nice as another community we had toured.
My loved one just moved in to Indigo at Carolina Forest after her husband passed away. She is doing great considering the circumstances and [name removed] has been amazing to work with so far. The actual facility is not open yet, just the independent villas so we have not had much experience with the staff or anything like that. So far things are going great and this is where she wants to stay.
The people we met on our tour were nice, and everything was fine overall. The facility wasn't finished though, so we didn't spend a lot of time there, and it was kind of hard to get a feel for it. When we found out that the rooms would have just a little refrigerator instead of a full size one, my loved one lost interest.
When we looked at Indigo at Carolina Forest it was not open yet so we could not really get a good feel for what it would be like.
We toured Indigo at Carolina Forest and it was an absolutely lovely place. We met with the chef and all the staff members were great. In order for our loved one to get a balcony, it would have been a very long walk because they only offer them on rooms at the end of the hallways. Also, the balconies are shared by 2 units.
The facility is attractive and clean; has varied activities; is fair with not overcharging points and that is where it ends. Regarding assisted living, the facility performs poorly: inadequate staff:resident ratio; some staff can be dismissive toward residents; food was good until they hired a new lead “chef” and is no longer quality; not sufficiently knowledgeable in medically-involved resident care; high direct care staff turnover; considerable lack of communication between staff, residents, and families; and poor response... read more
The caregivers are not trained. They don't know how to assist my loved one in showering. The private Occupational Therapists we've brought in are having to train Indigo's care staff. Instead of showering my loved one twice a week like they're supposed to, they're only doing so once every two weeks, yet they're charging us for extra services. He needs assistance getting dressed, and sometimes they wait so late to help him that he misses breakfast. He's a diabetic, so that is not okay and shows a lack of organization and plann... read more
Frequently asked questions about Indigo Carolina Forest
How is Indigo Carolina Forest rated?
Indigo Carolina Forest has a 4.6 star rating with 112 reviews.
When is Indigo Carolina Forest open?
Indigo Carolina Forest is open now. It is open 24/7.