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Indy Roof & Restoration

4.9

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Location details

5240 Elmwood Ave, Indianapolis, IN, 46203, United States

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4.92,625 reviews
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j b.'s profile image
j b. 
6 years ago

We scheduled a free quote with Indy Roof never expecting that it would be such a great experience. Josh was friendly, knowledgeable and answered all our questions and we had MANY. Indy Roof worked with our insurance company and we were pleasantly surprised on the price. They did an excellent job on our roof. We love it! We would definitely recommend Indy Roof and Josh made the process go so smoothly. Joe & Jeanne B. 

Business response:

Thank you for your review. It was a pleasure working with you. 

Debbie M.'s profile image
Debbie M. 
5 months ago

I do not recommend Indy Roofing & Restoration under any circumstances. They completely ignored the contract and installed the wrong roof—using a through-metal fastener system instead of the standing seam roof with hidden fasteners that was agreed upon. This careless work has damaged my main house roof and created serious risk for future leaks. They initially promised a refund but are now trying to strong-arm us into signing away our rights. Their work was unprofessional, negligent, and costly, and I would never hire them ag... read more

Business response:

We appreciate Bob and Deb taking the time to share their feedback, and we understand their frustration. While we respect their opinion, we’d like to clarify the situation for transparency. This project involved replacing a small section of roof, not the entire roof system. The original signed contract was for an exposed fastener metal roof, which was installed correctly to match the existing roof and ensure a watertight connection. An optional upgrade to a standing seam roof was discussed and signed, but upon inspection by... read more

Debbie M.'s profile image
Debbie M. 
5 months ago

I do not recommend Indy Roofing & Restoration whatsoever. They failed to follow the contract and did not install the specified standing seam roof. Instead, they installed a through-metal fastener roof, which compromises the integrity of my roof and caused damage to my main house roof by putting screws in it—creating the potential for future leaks. Had they followed the contract, a proper standing seam roof with hidden fasteners would have been installed. While they initially agreed to refund our deposit, they are now pressu... read more

Business response:

We appreciate Bob and Deb taking the time to share their feedback, and we understand their frustration. While we respect their opinion, we’d like to clarify the situation for transparency. This project involved replacing a small section of roof, not the entire roof system. The original signed contract was for an exposed fastener metal roof, which was installed correctly to match the existing roof and ensure a watertight connection. An optional upgrade to a standing seam roof was discussed and signed, but upon inspection by... read more

Cameron H.'s profile image
Cameron H. 
a year ago

Horrible communication. I'd rather pay more for better customer service. Huge disappointment! 

Angelica P.'s profile image
Angelica P. 
2 years ago

My experience with Indy Roof company was professional and service was prompt. Nick came out to the house I was looking at buying and gave me a thorough estimate and walk through of what needed to be fixed. I will definitely be using them for any roofing needs in the future! 

Raddy R.'s profile image
Raddy R. 
3 years ago

If there is zero star here. I will give it to them. Stay away. Google who the owner is and you will find out his records. 

Business response:

Mr. Ramos, my name is Adam Kaminski, and I’m the COO of Indy Roof Company. I’d like to speak to you personally regarding your home project. I will call you tomorrow 8/23/22. Thank you, 

Debbie B.'s profile image
Debbie B. 
4 years ago

There is nothing good I can say about Indy Roofing. My house was damaged during a hail storm and from the first assignment to the first nail that started this project has been hell. I have not had anyone over seeing this project and yet problems developed constantly. Every phone call made; to every text message sent has been unanswered or not returned in a timely manner; and when it is returned, nothing goes as I am informed. Communication IS NOT a valuable asset to this company. No one seems to be on the same page abo... read more

Debbie B.'s profile image
Debbie B. 
4 years ago

There is nothing good I can say about Indy Roofing. My house was damaged during a hail storm and from the first assignment to the first nail that started this project has been hell. I have not had anyone over seeing this project and yet problems developed constantly. Every phone call made; to every text message sent has been unanswered or not returned in a timely manner; and when it is returned, nothing goes as I am informed. Communication IS NOT a valuable asset to this company. No one seems to be on the same page abo... read more

Ikky G.'s profile image
Ikky G. 
4 years ago

Terrible service, dishonesty. No follow through on promises. 

Business response:

We are sorry to hear about your experience. Please call is at 317-281-5672 to let us know more about it. 

Frequently asked questions about Indy Roof & Restoration

How is Indy Roof & Restoration rated?

Indy Roof & Restoration has a 4.9 star rating with 2,625 reviews. 

When is Indy Roof & Restoration open?

Indy Roof & Restoration is open now. It is open 24/7.