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Indy Roof & Restoration
- Roofing
- Indianapolis, IN
About this business
Location details
5240 Elmwood Ave, Indianapolis, IN, 46203, United States
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I do not recommend Indy Roofing & Restoration whatsoever. They failed to follow the contract and did not install the specified standing seam roof. Instead, they installed a through-metal fastener roof, which compromises the integrity of my roof and caused damage to my main house roof by putting screws in it—creating the potential for future leaks. Had they followed the contract, a proper standing seam roof with hidden fasteners would have been installed. While they initially agreed to refund our deposit, they are now pressu... read more
Business response:
We appreciate Bob and Deb taking the time to share their feedback, and we understand their frustration. While we respect their opinion, we’d like to clarify the situation for transparency. This project involved replacing a small section of roof, not the entire roof system. The original signed contract was for an exposed fastener metal roof, which was installed correctly to match the existing roof and ensure a watertight connection. An optional upgrade to a standing seam roof was discussed and signed, but upon inspection by... read more
Horrible communication. I'd rather pay more for better customer service. Huge disappointment!
My experience with Indy Roof company was professional and service was prompt. Nick came out to the house I was looking at buying and gave me a thorough estimate and walk through of what needed to be fixed. I will definitely be using them for any roofing needs in the future!
If there is zero star here. I will give it to them. Stay away. Google who the owner is and you will find out his records.
Business response:
Mr. Ramos, my name is Adam Kaminski, and I’m the COO of Indy Roof Company. I’d like to speak to you personally regarding your home project. I will call you tomorrow 8/23/22. Thank you,
There is nothing good I can say about Indy Roofing. My house was damaged during a hail storm and from the first assignment to the first nail that started this project has been hell. I have not had anyone over seeing this project and yet problems developed constantly. Every phone call made; to every text message sent has been unanswered or not returned in a timely manner; and when it is returned, nothing goes as I am informed. Communication IS NOT a valuable asset to this company. No one seems to be on the same page abo... read more
There is nothing good I can say about Indy Roofing. My house was damaged during a hail storm and from the first assignment to the first nail that started this project has been hell. I have not had anyone over seeing this project and yet problems developed constantly. Every phone call made; to every text message sent has been unanswered or not returned in a timely manner; and when it is returned, nothing goes as I am informed. Communication IS NOT a valuable asset to this company. No one seems to be on the same page abo... read more
Terrible service, dishonesty. No follow through on promises.
Business response:
We are sorry to hear about your experience. Please call is at 317-281-5672 to let us know more about it.
Contractor Indy roof hired to repair ceilings damaged during roof replacement came in demoed ceilings and hasnt been back in a week. Menawhile renters are displaced from home. No project management, no communications from Indy roof.
Poor project management. Rain ruined 4 ceilings during roof replacement and no one from Indy Roof is stepping up to manage their contractors who aren't showing up to get drywall repaired.
Frequently asked questions about Indy Roof & Restoration
How is Indy Roof & Restoration rated?
Indy Roof & Restoration has a 4.9 star rating with 2,774 reviews.
When is Indy Roof & Restoration open?
Indy Roof & Restoration is open now. It is open 24/7.