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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Not satisfied customer! " I have been a schmaucher customer for my last 4 cars. I have leased from VW and just recently leased my first Infiniti. I had always been satisfied with VW but I have not been with Infiniti. 3 months after leasing my Infiniti I get a bill in the mail (a past due bill which they've had my address since 2009!) for hundreds of dollars. They are claiming excess wear and tear on a vehicle that was turned in the beginning of January. I also had the excess wear and tear package! I think it is ridiculous t... read more
"Gouging and False Promises" Charged me $135 to replace my misplaced Title for my trade-in. The cost to do this myself would have been $75. Then Max the salesperson suggests the fee would possibly be waived because I made an effort to find it which didn't happen. Price gouging and then setting false expectations. Also, I had to wait 1 1/2 hours to sign the new car lease.
"Lost Key and oil change and service" Your service writer Danny was teriffic. My wife lost a key under the passanger seat and to make sure the key was in the car ,he started the car without the other key . He than knew the key was hidden somewhere in the car. He and another employee ,don't remember his name found the hidden key under the floor rug. He saved us from having to purchase another key for the cost of $400 plus ,both of these gentlemen are an asset to Infiniti of Palm Beach ., please acknowledge them as employees o... read more
"Great Experience!" Danny was a pleasure to work with. He welcomed me with open arms and took care of my needs in a timely fashion. The atmosphere was clean and the staff was sharp. I will be back! Thank you! Stephen Widdows Technical Director MULTI IMAGE GROUP 1701 Clint Moore Road, Boca Raton, FL 33487 Toll Free: 800.523.2682 Ph: 561.994.3515 | Ext. 377 | Fax: 561.241.1616 Cell: 561-506-7883 stephen.widdows@mig.cc www.mig.cc
"*BUYER BEWARE* Bait & Switch Scoundrels! False advertisers!" I usually never bother to write a negative review if something is bad, but this really set me off. This dealership goes beyond unprofessional. Lets start by saying that I am a cash buyer in the market to buy a used infiniti. I had found a car listed online by Schumacher Infinitis' website. It was exactly what I was looking for, from color, price, model, and features. So I call to make sure that this car was still available and, it "definitely was". I specifically ... read more
"Worst Dealership I Have Ever Been To... " I wish there was a NEGATIVE ONE STAR! What a nightmare dealership... went out on a test drive and the salesman forgot to take the license plate. I'm pulled over and I detained 30 minutes and end up getting a warning ticket. Yes, that's right, I was driving so I got the warning ticket. The dealership was so rude about it like they didn't care. The salesperson was the biggest BS artist I ever met in any dealership and offered the worst deal of any Infiniti dealership. I ended up getti... read more
"STAY AWAY!" This was the most stressful, miserable experience we have ever had shopping for a car. The sales team were all playing on their cell phones when we walked in to the dealership and no one, other than the receptionist greeted us when we came in. We had an appointment to see a sales person who was not there when we arrived so they stuck us with Adam. Adam was the most unprofessional, condescending, rude person we have ever had the displeasure of meeting. He knew nothing about the cars we wanted to test drive and wa... read more
"sales manager very arogant and unprofessional" never again will I step into their showroom, had previously leased a vehicle two years ago, saleman has since left... sales manager arrogant, unprofessional sloppily dressed with his feet up on his desk, very arrogant in his discussion of price, told me essentially to get lost, have owned or leased more than ten infinitis in the last 10 years and I have never been treated so rudely.. went down to ft. lauderdale and was treated with dignity and respect, trade in valued at $9,900... read more
"Unhappy, Dissatisfied and Robbed by Infiniti! " Unless you have excellent warranty, they will suggest unnecessary repairs, will quote one price and will charge you something else completely. I have always been a dedicated Infiniti user and I believe in going to the dealership for repairs. However, as my warranty expired, I found that the service changed. My service advisors became more like sales people, selling parts for my car that were absolutely not needed. Finally, on my last visit, I was quoted one price only to show ... read more
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.8 star rating with 3,616 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is closed now. It will open at 8:30 a.m.