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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our INFINITI retailer is ready to help y... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"STAY AWAY FORM SERVICE DEPARTMENT " So today My wife took our 2013 Infiniti M37 to the dealership today for a simple issue that I have already diagnosed using professional equiptment ( I am a Mechanic) . We decided to take the car to the dealership because it is still under factory warranty. When we purchased the car, it also came with additional warranty through a 3rd party. Our issue was an airbag light that stays on and a sunload sensor. Our estimated cost just for a dianosis would cost $231. Prior to the visit to the de... read more
"My vehicle was damaged during the service" I highly recommend avoiding Infiniti of Palm Beaches Service department. When I got my car back from service, which took nearly 4 hours, I noticed scuff marks on passenger side front and rear rims and an inch size dent in the rear bumper. My car was in showroom condition prior to the service. After 2 hours of additional waiting, one of the technicians at Infiniti of Palm Beaches was honest enough to admit, that he hit the curb on passenger side. Infiniti of Palm Beaches only agreed... read more
"Disappointed and angry" I have been to this dealership numerous times and this was my second bad experience. Called for 1 day no one answered in service. So called the personal assistant they left two messages because they could not get an answer.. The next day they called me back, we got you appt. 4:30 next day.show up, pull up in service no one around 15 min. (I'm very patient) no one has yet to acknowledged me. I stopped man asked for help he said hold on 5min later another man pops out. Meanwhile both guys approach me l... read more
"BUYER BEWARE - DO NOT BUY OR LEASE HERE" BUYER BEWARE - DO NOT TRUST THE EMPLOYEES HERE! NOT THE INTERNET SALES PEOPLE, NOT THE SALESMEN & NOT THE MANAGERS! This place is a scam! First off they get you to come in on false premises and then raise the rate... Second they lie about how their trade ins work. Third, they offer you essentially dog crap to buy your car and make it seem like they're doing you a favor. Fourth, they don't follow through with anything. Oh someone is supposed to call you back? They won't.... Have issue... read more
"Auto repair" Electrical Problem and schedule Maintainance . I had several electrical problem started just in one time . Rear tail electronic switch was not working, interior lamps, memory seat, steering wheel's auto position position adjustment , few more electrical or mainly electronic device was not working. All fixed at service. Because one circuit propagated all other problem in BCM.
"service" Service at this dealership is routinely exceptional: convenience, quality of work, informativeness, price, time, friendliness, knowledge, etc. That is why they remain our preferred dealership.
"REPAIR WENT VERY SMOOTH" EVERTHING WENT WELL . ALSO HAD A RECALL ON MY CHEVY COBALT IN A LOCAL DEALER, WAS NOT TREATED LIKE I WAS IN INFINITI.. YOUR STORE TREATED ME LIKE THEY WANTED TO HELP, WHILE LOCAL CHEVY DEALER TREATED ME LIKE THEY WERE BOTHERED TO HELP.
"Not satisfied customer! " I have been a schmaucher customer for my last 4 cars. I have leased from VW and just recently leased my first Infiniti. I had always been satisfied with VW but I have not been with Infiniti. 3 months after leasing my Infiniti I get a bill in the mail (a past due bill which they've had my address since 2009!) for hundreds of dollars. They are claiming excess wear and tear on a vehicle that was turned in the beginning of January. I also had the excess wear and tear package! I think it is ridiculous t... read more
"Gouging and False Promises" Charged me $135 to replace my misplaced Title for my trade-in. The cost to do this myself would have been $75. Then Max the salesperson suggests the fee would possibly be waived because I made an effort to find it which didn't happen. Price gouging and then setting false expectations. Also, I had to wait 1 1/2 hours to sign the new car lease.
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.8 star rating with 3,540 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is closed now. It will open at 8:30 a.m.