INFINITI of the Palm Beaches
3101 Okeechobee Blvd, West Palm Beach, FL 33409 United States
https://www.infinitiofpalmbeach.com/
Closed now
About
The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our INFINITI retailer is ready to help you find the perfect INFINITI for you.
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RodneyMaharrey on DealerRater
9 years ago
01/23/2014, 02:15 AM
"Excellent service I had a 7:30 appointment arrived prior..."
Excellent service I had a 7:30 appointment arrived prior to their opening. As I waited for the gates to open I was greeted by a service associate who confirmed my appointment and whom I was there to see. In the interest of MY time he took my information as to get me into the system get my loaner car ready so that as soon as they opened I could get in and get on my way. All associates were very professional courteous and worked very well as a team with a common goal in mind. Thank you Bill De Edguardo and all of the staff at Infiniti for your excellent service experience, I WILL BE BACK!!!
duchesne on DealerRater
9 years ago
01/19/2014, 07:47 AM
"Great experience. Max/Sales Agent spent a considerable..."
Great experience. Max/Sales Agent spent a considerable amount of time understanding what my objectives were for the purchase of my next Infiniti. Looked at scenarios for both a new vehicle and a used vehicle and choose a 2013 JX35.
Only one outstanding matter regarding the replacement of damaged third row seat seat belts. Max/Sales Agent inquried with Service Department on the day of my purchase to confirm that the seat belts would be replaced as it is considered a safety matter. Will need to follow up on when the seat belts will be replaced.
No buyers remorse - very happy Customer.
flash21 on DealerRater
9 years ago
01/08/2014, 09:02 AM
"My car was in for oil change and inspection. Travis Jones..."
My car was in for oil change and inspection. Travis Jones provided excellent service. The car was taken care of as soon as I arrived.
Michyuko on DealerRater
9 years ago
01/06/2014, 11:21 AM
"This was my 3rd lease from Infiniti and it's the..."
This was my 3rd lease from Infiniti and it's the great experience, friendly sales staff and awesome customer service that keeps me coming back.
vleeuwen1 on DealerRater
9 years ago
01/05/2014, 17:00 PM
"Danny gave excellent professional customer service to me...."
Danny gave excellent professional customer service to me. He was friendly and knowledgeable. Infinity has a good loaner car program. After the service my car got a very good car wash and was ready nice and clean when I came to pick the car up.
downtownguy on DealerRater
9 years ago
12/29/2013, 02:10 AM
"The reason I would recommend the Infiniti service center..."
The reason I would recommend the Infiniti service center to anyone would be the prompt professional service that I received. As soon as I pulled up in my car I was greeted by a young lady smiling and asking my name, and reason for my visit. I had an appointment scheduled that day for regular service. I had my fiancé and my little dog with me. She also quickly introduced herself to me and them. Then said that my service writer would be with me momentarily. She then offered us to come inside the lounge and relax and have coffee or water and was there anything else that we needed. After approx. 5 min I was escorted to my service writers office and he then proceeded to come outside with me and talk about any concerns I had with my car besides the regular service. We talked briefly and then my loaner car was brought up and he said he would call me when my car was ready and again made sure that I had no other concerns with my car. Overall the service by everyone at Infiniti was very professional and friendly and made me feel welcome and that I had brought my car in and that they really cared about how I felt. I was only there approx. 15 to 20 min. and left feeling confident that my new car was in good hands. Then later on in the day I received a call my car was ready and that they were there until 5 that day. I went over later in the after noon and picked up my car and received the same great professional friendly care that I received when I dropped it off.
brk6483 on DealerRater
9 years ago
12/28/2013, 16:37 PM
"I have only ever taken my vehicle to this dealer for..."
I have only ever taken my vehicle to this dealer for service. I have a 2009 G37 Coupe. They always do a great job, very timely service, fair prices, and I trust them! They are very friendly, and the waiting room is pleasant and easy to wait in. I recently had the pleasure to work with Danny Solorzano, who was the best! He epitomizes exceptional customer service. Danny made me feel like a friend of the family was taking care of me and my car. Really great experience and I am going to request Danny by name for now on!
eyedocjay on DealerRater
9 years ago
12/18/2013, 18:25 PM
"I felt the Dealership was efficient and honest and..."
I felt the Dealership was efficient and honest and everyone was accommodating. All of my questions were answered thoroughly. I feel my time was utilized fairly.
eliawyatt on DealerRater
9 years ago
12/14/2013, 13:13 PM
"Danny went out of his way to make sure that I would be..."
Danny went out of his way to make sure that I would be happy with service being offered an that I understood what type of service was being offered. I did not feel like he was going thru the motions, he added that personal touch.