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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our INFINITI retailer is ready to help y... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Greatest Service Dept in FL!" I've always had great service at Schumacher, they work around my schedule, they always give me a beautiful loaner. And my car always looks great when I pick it up. Danny Solozano is a great asset to your department, and I always look forward to working with him. The new Lounge is beautiful, I almost wish I could wait for my car one day.
Business response:
Thank you for your positive 5-star service review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Buying a car with Marco " Marco was very knowledgeable of the QX50 and provided exceptional customer service. He explained the history of Infinity, I was very impressed. He also gave me an extensive overview of the my vehicle.
Business response:
Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Marco. We appreciate your business and hope to see you again soon. Welcome to the family! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Nice people " Nick is very personable friendly knowledgeable and helpful. He has continued the service even after the purchase. I will definitely recommend him to anyone I know looking for an Infinity.
Business response:
Thank you for your positive review, we appreciate you taking the time out to share your experience with us. We are pleased to hear that Nick was so friendly and knowledgeable throughout your sales visit. Welcome to the family and we hope to see you again soon! If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Ray Graham - Service Manager Extraordinaire " There is no one better than Ray Graham for top quality service. I have had 3 different Infiniti's over the last several years, and each one has been kept in top notch shape due in large part to Ray's commitment to complete, comprehensive, professional, courteous service. From the first moment my service appointment is made until the last moment that Ray's thank-you note is left on my dash - he anticipates every need, inspects what he expects and delivers exceptional results. Kud... read more
Business response:
Pat, thank you for taking the time to provide this excellent review. I am glad that you continue to have great experiences with Ray as your service advisor, who is truly an asset to our team! We appreciate you and your business and look forward to seeing you soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Professional Service" Everytime I go in for an oil change or any type of service I am in & out as promised! I am kept informed of any and everything that is going on with my Q50. I recommend taking your vehicle to Schumacher in West Palm Beach. It's not only a professional atmosphere it's also clean & spacious. I absolutely love it! Although Chris Tyson was being verbally assaulted by some woman, he maintained his professionalism.
Business response:
Thank you for taking the time to provide your great experience with us. We are pleased to hear that your service appointment was completed in a timely manner with Chris as your advisor. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Amazing" I have been in sales for 20 years in the finance industry and Chris was an outstanding salesmen. He went above and beyond and I have become a fan. Could not have gone any smoother.
Business response:
Thank you for taking the time to provide your amazing car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, including Chris, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Great customer service " Chris Tyson is the best very honest friendly and professional i appreciate that be a woman only come there because of Chris thank you very much
Business response:
Thank you for your positive 5-star review. It is great to hear that Chris is always to professional and helpful while you are in to service your vehicle. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"AMAZING - Customer Service" This was my first visit to the service department. I was assigned to Carrie, she was fantastic! Professional, knowledgeable, her communication while my vehicle was being inspected was top notch. You can tell she truly cares. I had to take a shuttle to my office, they were quick and friendly. The work performed was done quickly. The service department is top notch. Ask for Carrie when you make an appointment, you won't be disappointed! She rocks!
Business response:
Jen, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Carrie in the service department, who is truly an asset to our team. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
" Best Car Buying Experience with Mari!" This dealership has true professionals. Mari was phenomenal! Her ability to connect with people truly made the car buying experience stress free. She’s very knowledgeable about the features of vehicles and looks out for the best interest of her clients. Her infectious personality is magnetic. I’m sure everyone at this dealership is great, but Mari is exceptional. #MariMakesItHappen A big shout out to Wil who stayed late and made the financing portion a breeze. He was patient and candi... read more
Business response:
Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.9 star rating with 3,327 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is open now. It will close at 5:00 p.m.