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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"AMAZING - Customer Service" This was my first visit to the service department. I was assigned to Carrie, she was fantastic! Professional, knowledgeable, her communication while my vehicle was being inspected was top notch. You can tell she truly cares. I had to take a shuttle to my office, they were quick and friendly. The work performed was done quickly. The service department is top notch. Ask for Carrie when you make an appointment, you won't be disappointed! She rocks!
Business response:
Jen, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Carrie in the service department, who is truly an asset to our team. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
" Best Car Buying Experience with Mari!" This dealership has true professionals. Mari was phenomenal! Her ability to connect with people truly made the car buying experience stress free. She’s very knowledgeable about the features of vehicles and looks out for the best interest of her clients. Her infectious personality is magnetic. I’m sure everyone at this dealership is great, but Mari is exceptional. #MariMakesItHappen A big shout out to Wil who stayed late and made the financing portion a breeze. He was patient and candi... read more
Business response:
Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Awesome experience!" Chris was phenomenal. Very professional and informative. He made the experience very easy and seamless. Overall I would recommend him every time to my closest friends and family!
Business response:
Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from Chris, who is truly an asset to the team. Welcome to the family! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"It was easy and fast" It was clean and the salesperson was well informed. The inventory was far from the showroom it was a little inconvenience. Other than that it was a good experience
Business response:
Felix, thank you for sharing your great experience with us. We are pleased to hear that your sales experience was easy and fast and an overall good experience! We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"First time experience; all great!!" I come from up North where I bought my Infiniti and have it serviced. Now I'm "snowbirding down in Palm Beach so I needed a dealership which could service my car here. INFINITI of the Palm Beaches was the obvious choice, so hoping for the best that's where I went. I was not disappointed. Had a great service consultant (Justin) who discussed alternatives, made suggestions, offered advice, and most importantly listened to me. In general it was a pleasure to do business with him, and he is n... read more
Business response:
Ed, thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. We are so happy to hear that we exceeded your expectations, which is what we strive for! If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Danny in Service is always on top of his game. " This is my second owned Infinity and I think I’ll probably stick with Infiniity for 2 reasons. One-Love the cars reliability and comfort and Two-the service dept is top notch. Service Advisor Daddy is extremely knowledgeable and valuable resource.
Business response:
Maria, thank you for your wonderful comments. It is so great to hear that Danny was so knowledgeable and helpful throughout your service visit. We appreciate your business and look forward to your next visit. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Never Disappointed " I have been a customer of INFINITI of the Palm Beaches for over 15 years. Their service department is the best I have ever encountered at a dealership. They say what they will do, then they do what they say. There are no surprises when I pick up my car. Chris Tyson is my service advisor. He has never steered me wrong.
Business response:
Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Chris Tyson. We sincerely appreciate your continued business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Great experience with Chris Bennett" Chris Bennett was my sales rep...He did an outstanding job. Very knowledgeable and tech savvy! He covered everything thoroughly and made my experience most enjoyable. He came to my house to help with the garage opener. What a guy!
Business response:
Beverly, thank you for taking the time to share your great experience with us. It is so great to hear that Chris Bennett was so knowledgeable and friendly throughout your sales visit. Welcome to the family and we look forward to seeing you soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Infiniti of the Palm Beaches" I had a great experience purchasing a new Q50S from Chris Bennett and JP Perone. From the beginning of the sale to the delivery Chris was awesome. There was no pressure and I got a great price quickly. Chris was extremely knowledgeable and a pleasure to deal with and made the entire purchase process a pleasure.
Business response:
Thank you for taking the time to share your great experience with us. It is so great to hear that Chris and JP were so knowledgeable and helpful throughout your sales experience! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.8 star rating with 3,564 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is open now. It will close at 5:00 p.m.