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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"STAY AWAY FORM SERVICE DEPARTMENT " So today My wife took our 2013 Infiniti M37 to the dealership today for a simple issue that I have already diagnosed using professional equiptment ( I am a Mechanic) . We decided to take the car to the dealership because it is still under factory warranty. When we purchased the car, it also came with additional warranty through a 3rd party. Our issue was an airbag light that stays on and a sunload sensor. Our estimated cost just for a dianosis would cost $231. Prior to the visit to the de... read more
"My vehicle was damaged during the service" I highly recommend avoiding Infiniti of Palm Beaches Service department. When I got my car back from service, which took nearly 4 hours, I noticed scuff marks on passenger side front and rear rims and an inch size dent in the rear bumper. My car was in showroom condition prior to the service. After 2 hours of additional waiting, one of the technicians at Infiniti of Palm Beaches was honest enough to admit, that he hit the curb on passenger side. Infiniti of Palm Beaches only agreed... read more
"Disappointed and angry" I have been to this dealership numerous times and this was my second bad experience. Called for 1 day no one answered in service. So called the personal assistant they left two messages because they could not get an answer.. The next day they called me back, we got you appt. 4:30 next day.show up, pull up in service no one around 15 min. (I'm very patient) no one has yet to acknowledged me. I stopped man asked for help he said hold on 5min later another man pops out. Meanwhile both guys approach me l... read more
"Auto repair" Electrical Problem and schedule Maintainance . I had several electrical problem started just in one time . Rear tail electronic switch was not working, interior lamps, memory seat, steering wheel's auto position position adjustment , few more electrical or mainly electronic device was not working. All fixed at service. Because one circuit propagated all other problem in BCM.
"service" Service at this dealership is routinely exceptional: convenience, quality of work, informativeness, price, time, friendliness, knowledge, etc. That is why they remain our preferred dealership.
"REPAIR WENT VERY SMOOTH" EVERTHING WENT WELL . ALSO HAD A RECALL ON MY CHEVY COBALT IN A LOCAL DEALER, WAS NOT TREATED LIKE I WAS IN INFINITI.. YOUR STORE TREATED ME LIKE THEY WANTED TO HELP, WHILE LOCAL CHEVY DEALER TREATED ME LIKE THEY WERE BOTHERED TO HELP.
"Lost Key and oil change and service" Your service writer Danny was teriffic. My wife lost a key under the passanger seat and to make sure the key was in the car ,he started the car without the other key . He than knew the key was hidden somewhere in the car. He and another employee ,don't remember his name found the hidden key under the floor rug. He saved us from having to purchase another key for the cost of $400 plus ,both of these gentlemen are an asset to Infiniti of Palm Beach ., please acknowledge them as employees o... read more
"Unhappy, Dissatisfied and Robbed by Infiniti! " Unless you have excellent warranty, they will suggest unnecessary repairs, will quote one price and will charge you something else completely. I have always been a dedicated Infiniti user and I believe in going to the dealership for repairs. However, as my warranty expired, I found that the service changed. My service advisors became more like sales people, selling parts for my car that were absolutely not needed. Finally, on my last visit, I was quoted one price only to show ... read more
"This dealership will try to sell you service/parts you..." This dealership will try to sell you service/parts you don't need, and the General Manager, Ron Gould, is only concerned with wasting your time and money. I have been a loyal Infiniti owner for 12+ years. I buy my cars brand new, and keep them for approximately 6 years or more. I brought my 2008 QX56 into this West Palm Infiniti location to get my brake pads and rotors resurfaced. I came out with a $1270 bill with only the front brakes done and a few other things th... read more
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.8 star rating with 662 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is open now. It will close at 5:00 p.m.