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12025 Lewis Cir, Forney, TX, 75126, United States
Get directionsPrompt response to request for AC repair. Tech Jose came out, texted on way within hour of request. Jose did trouble shoot of system and discovered problem. He quickly made repair and system was up and running cold air again. Jose was polite and professional and quite knowledgeable and skilled. I have been an Infinity Air customer since it was in Kaufman on Washington Street. Folks there have integrity and honesty which can be hard to find sometimes.
Business response:
Thank you for taking the time to share this, Jack. We're glad Jose got your AC running quickly. Your loyalty since our Kaufman days means a great deal to us.
Tech was great! Knowledgeable, personable and professional!
Business response:
We sincerely value your feedback, Jamie. Knowledgeable, personable, and professional service is exactly what we strive for. Thank you!
I want to thank everyone who was involved in the repair of my AC unit. Personnel in the office plus Jose, who both inspected and repaired were AMAZING. The ordering process for the compressor unit was long and the heat has been in excess of 100 degrees. I called frequently and the staff was very kind and professional. Jose was polite, professional and willing to accommodate us to the best of his ability. I will definitely recommend your company to both friends and family. Jose also handled the repair at my son and daughter’s... read more
Business response:
Thank you for sharing, Stacy! Jose and our office team are glad they could help. Your recommendation means everything to us.
Very good well mannered young man
Business response:
Your positive feedback about our team member is appreciated, Clifford. We're glad he made a good impression.
Everything went smoothly.
Business response:
Thank you for your wonderful feedback, Vickie. We're glad everything went smoothly. We look forward to serving you again.
He did an awesome job. It was very thorough helping me understand exactly what he was looking at and found. Great guy. Thanks Mike
Business response:
Thank you for taking the time to share this. Glad the visit was thorough and informative. We appreciate your kind words, Mike!
Great service! Really appreciate the time James took to make sure I understood everything. I also appreciated all the photos and video showing the work that needed to be done.
Business response:
Your positive feedback means a lot. We're glad James took the time to explain everything clearly and that the photos and video were helpful, Cinthya.
Very nice gentleman came and fixed my air conditioner. I was very impressed. He knew well what he was doing.
Business response:
Thank you, Anna! We're thrilled our technician impressed you. We'll share your kind words with him.
We called with a problem and had a service tech out in less than 2 hours. Cooling down and very happy!
Business response:
Your review is appreciated, Dean. Fast service and happy customers matter most to us. Glad you're cooling down!
Infinity Texas Air has a 4.9 star rating with 1,673 reviews.
Infinity Texas Air is open now. It is open 24/7.