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Infinity Texas Air

4.9

About this business

Location details

12025 Lewis Cir, Forney, TX, 75126, United States

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4.91,682 reviews
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Wayne's profile image
Wayne 
2 weeks ago

Great guy and very knowledgeable. Upfront with repair and price. Great guy 

Business response:

We deeply cherish your kind words, Wayne. Knowledgeable, upfront service is what we stand for. Thank you for trusting Infinity Texas Air. 

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Sammual 
2 weeks ago

Annual fall checkup. Always receive professional and friendly service. Technicians are very helpful and willing to answer any and all questions you might have. 

Business response:

We are grateful for your kind words, Sammual. Knowing our technicians provided professional, friendly service and answered your questions means a lot to us. 

Aaron B.'s profile image
Aaron B. 
3 weeks ago

Excellent service, Again James is very polite, knowledgeable and gets the job done. Definitely would refer him and the company to anyone 

Business response:

Thank you, Aaron! James's politeness and knowledge make us proud. We appreciate your referral and look forward to serving you again. 

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Paul C. 
3 weeks ago

Every thing went very well. 

Business response:

Thank you for your wonderful feedback, Paul. We're glad everything went well and appreciate you sharing your experience with us. 

Denice W.'s profile image
Denice W. 
3 weeks ago

James Taylor was excellent! Great customer service, very knowledgeable. He answered all of my questions that I had. I would give him 10 out of 10 

Business response:

We greatly appreciate your 10 out of 10 feedback for James Taylor! We’re pleased to hear that his knowledge and customer service exceeded your expectations. 

Jack's profile image
Jack 
4 weeks ago

Prompt response to request for AC repair. Tech Jose came out, texted on way within hour of request. Jose did trouble shoot of system and discovered problem. He quickly made repair and system was up and running cold air again. Jose was polite and professional and quite knowledgeable and skilled. I have been an Infinity Air customer since it was in Kaufman on Washington Street. Folks there have integrity and honesty which can be hard to find sometimes. 

Business response:

Thank you for taking the time to share this, Jack. We're glad Jose got your AC running quickly. Your loyalty since our Kaufman days means a great deal to us. 

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Jamie 
a month ago

Tech was great! Knowledgeable, personable and professional! 

Business response:

We sincerely value your feedback, Jamie. Knowledgeable, personable, and professional service is exactly what we strive for. Thank you! 

Elba P.'s profile image
Elba P. 
a month ago

I want to thank everyone who was involved in the repair of my AC unit. Personnel in the office plus Jose, who both inspected and repaired were AMAZING. The ordering process for the compressor unit was long and the heat has been in excess of 100 degrees. I called frequently and the staff was very kind and professional. Jose was polite, professional and willing to accommodate us to the best of his ability. I will definitely recommend your company to both friends and family. Jose also handled the repair at my son and daughter’s... read more

Business response:

Thank you for sharing, Stacy! Jose and our office team are glad they could help. Your recommendation means everything to us. 

Clifford's profile image
Clifford 
a month ago

Very good well mannered young man 

Business response:

Your positive feedback about our team member is appreciated, Clifford. We're glad he made a good impression. 

Frequently asked questions about Infinity Texas Air

How is Infinity Texas Air rated?

Infinity Texas Air has a 4.9 star rating with 1,682 reviews. 

When is Infinity Texas Air open?

Infinity Texas Air is open now. It is open 24/7.