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Inlet Tower Hotel & Suites
- Hotels
- Anchorage, AK
About this business
Location details
1020 W 12th Ave, Anchorage, AK, 99501, United States
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poor quality beds and bedding. run down. indifferent staff.
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention so we can work on them for the future. We hope the rest of your travel plans went smoothly.
The room/bed were in very poor condition. The desk manager suggested that I should have requested one of the "nice" rooms on the higher floors. I responded that I did not know that the higher rooms were better than the lower rooms, but I had made the reservation months earlier and the hotel should have booked us into a higher, nicer room. Frankly, should a hotel have "nicer" rooms that a guest should request when making a reservation?
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
great location; nice front desk clerks; smelly pillows; a mouse in a room.
Business response:
Thank you for your feedback, we are sorry to hear you experienced such difficulties with the room. We will do our best to avoid these problems in the future and are glad our front desk team was able to help with what they could. We hope the rest of your travel plans went smoothly.
Need to update the rooms, TV, and beds. Everything needs to be painted.
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Very pricey for the quality of the room Overall it was okay for the one night we were in town, but I won't stay there again. It was very expensive for the condition the room was in. The electronics and appliances were very outdated, the room was very small and the cleanliness left something to be desired. The room had a bit of a funny smell and we spent as little time in the room as possible.
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
We had to go buy Lysol wipes and clean the room. Every thing we touched was sticky, the table surfaces, light switches, window handles. The ceiling had mold on it. The beds linens did not feel clean. The room smelled heavily of cigarette smoke even though it was a non-smoking room. The only nice thing I can say is that the staff was freindly. For the price it was extremely disappointing.
Business response:
Thank you for your feedback, we are sorry to hear you experienced such difficulties with the room. We will do our best to avoid these problems in the future and are glad our front desk team was able to help with what they could. We hope the rest of your travel plans went smoothly.
The TV is very old and sits several feet from the bed so you can't really see it. There is a kitchen with nothing in it. The place is worn. It is not that close to town and costs $5.00 for a taxi. The place is over priced too.
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Horrible place ! Unreliable staff !! Old hotel, with small , uncomfortable restroom!!
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Staff rude-Location good but Hotel badmanagment-any care for the guests
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Frequently asked questions about Inlet Tower Hotel & Suites
How is Inlet Tower Hotel & Suites rated?
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
When is Inlet Tower Hotel & Suites open?
Inlet Tower Hotel & Suites is open now. It is open 24/7.