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Inlet Tower Hotel & Suites
- Hotels
- Anchorage, AK
About this business
Location details
1020 W 12th Ave, Anchorage, AK, 99501, United States
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Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
The bed was all springs. The room was very dry. Staff was ok. Got to check in early was only plus.
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
There was nothing I liked about this property. Stayed here years ago and it was fine. Has gone way downhill since then. Initially got sent to the wrong room. Had to go back to front desk to get that corrected and keys re-set. Room was run down, everything old. Did not smell clean. Mattresses worn out and sides of very old box springs sagging and dirty. Turned down the bed and found hairs on the sheets. Not just one but at least 5! Bedspreads old and with tears. Carpet grungy with ground in stains and something that looked li... read more
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Business response:
Thank you for bringing your concerns to our attention; we will look into improving these services in the future. We hope the rest of your travel plans went smoothly.
It's an older property, outside doors are not automatic so you have to set luggage down to open doors. Bathtub is raised so it's a huge step to get in and out (probably a safety issue). Microwave too small for popcorn. No hotel info in rooms so you have no idea where amenities/vending/laundry are located (all in the basement). Really old tv that distorts the picture. It's a place to sleep, but I'll pay more and stay somewhere else next time I'm in Anchorage.
Business response:
Thank you for bringing your concerns to our attention; we will look into improving these services in the future. We hope the rest of your travel plans went smoothly.
I didnt like anything because they were trying to charge me $250.00 because i didnt have my own credit card to put down for a deposit
Business response:
Hello, I see there may have been some miscommunication at check in. We apologize for any confusion. Cash deposits are $250, but as they are deposits they are returned to the guest upon check out, unless there are charges made to the room. The deposits are not extra charges or fees. Even when a guest uses a credit card, there is still a deposit involved, which is released on checkout, again, unless anything is charged to the room. We sincerely apologize for the miscommunication and hope the rest of your travels went smoothly.... read more
Seemed like a nice place until reaching the very dated and worn rooms. Then, when “Carla” starts yelling and banging on your door, and the next 3 doors, at 3:00AM, it left a bit of bad taste in my mouth. PS - 95% sure Carla was a hooker.
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Hidden fees and rang bell at entrance but no one came to open door for my wife and I
Business response:
We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.
Frequently asked questions about Inlet Tower Hotel & Suites
How is Inlet Tower Hotel & Suites rated?
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
When is Inlet Tower Hotel & Suites open?
Inlet Tower Hotel & Suites is open now. It is open 24/7.