Inlet Tower Hotel & Suites

3.3

Hotels
Anchorage, AK

About this business

Hospitality Hotels

Location details

1020 W 12th Ave, Anchorage, AK, 99501, United States

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3.32,585 reviews

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Anonymous

6 years ago

While the restaurant was good enough this place is old and away from anything worth seeing. Should have spent more to be downtown. We chose it due to airport shuttle and price but taxi from downtown would have only been 15 dollars.

Business response:

Thank you for being a valued guest and for sharing some thoughts on your stay. Our front desk staffs are available 24 hours to give you some recommendation around the area, your satisfaction is still our foremost priority, and we apologize if we fell short. Your constructive feedback will be discussed with our team as we work to continually improve upon our guests' experience, and we would be delighted to deliver the exceptional stay you deserve should your journey bring you back our way. All the best! Sincerely Hotel Manage... read more

Anonymous

6 years ago

The property needs some updating very bad, seems like it is stuck in the late '80's. I am not sure if they are in the process of updating or just happy about where they are for now. The room I was in, was not level, it slanted to one direction. Also, the bathroom, behind the mirror, was an empty hole with beer cans. It felt as if someone could have put a camera behind the mirror. The front desk people, were not very friendly.

Business response:

Thank you for being our guest. We are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for the inconvenience you had. Your feedback shares the areas we need to improve with, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities moving forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

Anonymous

6 years ago

Business response:

Thank you for your rating, we hope you will give us another opportunity to provide you with the most comfortable stay here in Anchorage, Sincerely Hotel Management

Anonymous

6 years ago

One of ours rooms we were given was not clean and it was late in the day. We were assigned another one on a different floor. The air conditioner in one room had a very sketchy taped cord so we did not use it. The other room the a/c did not work. The room cleanliness was not great. We did not eat in the restaurant and left for our flight before breakfast was served but it was included.

Business response:

Thank you for staying with us; your feedback is greatly appreciated. We are sorry to hear you experienced these issues. Thank you for bringing them to our attention. We hope the rest of your travel plans went smoothly.

Anonymous

6 years ago

Business response:

Thank you for staying with us; your feedback is greatly appreciated. We are glad to hear you enjoyed your time in Anchorage and hope the rest of your trip went smoothly.

Anonymous

6 years ago

Older hotel with basic, clean amenities. Has transportation to and from airport

Business response:

Thank you for staying with us; your feedback is greatly appreciated. We hope the rest of your travel plans went smoothly.

John

6 years ago

Very average compared to others

Business response:

Thank you for staying with us; your feedback is greatly appreciated. We hope the rest of your travel plans went smoothly.

Anonymous

6 years ago

Arrived late evening, checked in by a fairly abrupt receptionist. Room ok, but there was no duvet for the sofa bed. The room was noisy from the lift opposite

Business response:

Anonymous

6 years ago

Business response:

Thank you for staying with us; your feedback is greatly appreciated. We hope the rest of your trip went smoothly.