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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
it was ok Bathroom was dirty, pool and hottub were very dirty, kids running in the halls throughout the night and very loud, was given tickets for “free coffee, tea, or hot chocolate” but told at the coffee shop that they were only for discounted coffee and not free. seems to be a disconnect between the front desk and them.
Business response:
We apologize for any inconvenience you experienced during your stay. Your concerns are noted. Thank you for taking the time to provide feedback.
Business response:
We're excited to hear about your positive experience at Isle Casino Hotel Waterloo. Thank you for sharing your feedback.
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Business response:
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Love this place, we’ve stayed here a few times for state wrestling weekend. However, this time our room had food on the floor, food crumbs in the drawer, food splashes on the wall, and dog food on the floor. Which started making me question whether the sheets were clean. Again, I’ve enjoyed the place in the past. Hopefully this isn’t the new normal.
Business response:
We're sorry to hear about your recent experience at Isle Casino Hotel Waterloo. Your feedback helps us improve.
Clean, quiet, lovely! Jessica was very kind at checkin and made the process very quick and smooth. The room was quiet and very clean! Thank you for a very nice experience!
Business response:
We are absolutely thrilled to hear that you had a clean, quiet, and lovely experience at Isle Casino Hotel Waterloo. Thank you for sharing your positive feedback!
Business response:
Thank you for your feedback, Melissa. We're delighted to hear about your experience at Isle Casino Hotel Waterloo. We hope to welcome you back soon!
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Business response:
Your positive experience is greatly appreciated. Thank you for your feedback.
Business response:
Thank you for your 5-star rating, Michael! We are grateful for your feedback.
Business response:
We are delighted to hear about your experience at Isle Casino Hotel Waterloo. Thank you for sharing your feedback with us.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.9 star rating with 6,857 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is open now. It will close at 6:00 p.m.