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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great
Property was as expected... great value for the price we paid. Would definitely stay again
Business response:
Melanie. your positive feedback is greatly appreciated. We're happy to hear you enjoyed your stay at Isle Casino Hotel Waterloo. Thank you for sharing your experience.
The Wi-Fi in are room was really inconsistent sometimes you had it, a lot of times you didn’t, ask front desk about it and said that was just the way it was. Restaurant hours really bad for early mornings, no coffee maker in room.
Business response:
Scott, we are sorry that our standards were not up to your expectations. Thank-you for your feedback, it helps us improve.
The only poor comment came from my check in experience. I was charged a full rate for 2 night's stay even thou I made a 50% deposit thru Expedia. They claimed it would wash out but because of the 3rd party booking it was done that way. seemed odd to me. Also, the $10/day venue charge should be noted up from by Expedia.
Business response:
Michael, we are glad to hear your overall experience was positive. We apologize for any inconvenience during the check-in process. Your feedback is important to us.
It would be nice if room 616 wouldn't make annoying whistling noises thru the hvac unit.
Business response:
Thomas, we are sorry that your experience wasn't exceptional. We will have maintenance look into the whistling noise in 616.
Had parking for Semi Truck and Trailer! Was very nice and clean!
Business response:
Admir, we are utterly delighted to hear about your positive experience with our parking facilities for Semi Truck and Trailer. Thank you for your feedback.
The ease of checking in and the wonderful staff at the casino.
Business response:
Pauline, we're elated to hear about your positive experience with our check-in process and staff at Isle Casino Hotel Waterloo. Thank you for sharing your feedback!
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.9 star rating with 6,857 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is open now. It will close at 6:00 p.m.