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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The facility is nice, we were just next to a room that sounded like 20 people were staying in.
Business response:
Thank you for sharing your concerns, Misty. We are sorry to hear you had a noise issue during your stay, and we hope that we can welcome you back for another stay soon. Thanks.
Business response:
Thank you for your wonderful feedback. We appreciate your positive review of Isle Casino Hotel Waterloo.
Ok stay Expected noise but ok stay
Business response:
We appreciate your perspective. Expected noise but glad you had an okay stay.
it was ok Bathroom was dirty, pool and hottub were very dirty, kids running in the halls throughout the night and very loud, was given tickets for “free coffee, tea, or hot chocolate” but told at the coffee shop that they were only for discounted coffee and not free. seems to be a disconnect between the front desk and them.
Business response:
We apologize for any inconvenience you experienced during your stay. Your concerns are noted. Thank you for taking the time to provide feedback.
Business response:
We're excited to hear about your positive experience at Isle Casino Hotel Waterloo. Thank you for sharing your feedback.
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Business response:
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Love this place, we’ve stayed here a few times for state wrestling weekend. However, this time our room had food on the floor, food crumbs in the drawer, food splashes on the wall, and dog food on the floor. Which started making me question whether the sheets were clean. Again, I’ve enjoyed the place in the past. Hopefully this isn’t the new normal.
Business response:
We're sorry to hear about your recent experience at Isle Casino Hotel Waterloo. Your feedback helps us improve.
Clean, quiet, lovely! Jessica was very kind at checkin and made the process very quick and smooth. The room was quiet and very clean! Thank you for a very nice experience!
Business response:
We are absolutely thrilled to hear that you had a clean, quiet, and lovely experience at Isle Casino Hotel Waterloo. Thank you for sharing your positive feedback!
Horrible i didnt get any sleep because there was a woman who was very rude and was making little children video record her while in the hot tub twerking and had them smack her bit. I stayed up all night because the man and the woman looked nothing like those girls and i feared they were being child trafficked and it seemed nobody really cared.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.9 star rating with 6,874 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is open now. It will close at 6:00 p.m.