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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Isle Casino Hotel® Waterloo is the place to go for a good time, no matter what you’re looking for. Come for our extensive selection of casino games, and stay for our entertainment lineup, delicious dining choices, and enticing promotions. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to again and again.
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Road Trip The room was very clean and large, the bathroom was clean and large as well. The staff were top notch. The two not complaint I had was the cigarette smell that's common at Casinos. Although our room was non-smoking, the cigarette smell from the Casino does make its way into the elevators, hall and slightly into the room. Otherwise an excellent review.
Business response:
Thank you for allowing us to host you at our property! We really appreciate you taking the time to share such detailed feedback, which we will absolutely pass along to the appropriate departments. It sounds like there were some good and not so good parts to your visit and your feedback will help us improve the areas you weren’t so thrilled with. We are always available to discuss our facilities in more detail, so if you would like to speak to someone, please let us know so we can get in touch with you. We hope to see you aga... read more
The stay itself was great but for some reason the billing is inaccurate. I am being charged $200 for a $90 room on a card that I never even gave my information for. I booked it with my credit card but my debit card somehow got charged instead and over double the price plus there was a deposit of $50 that I had to pay and my account shows the transaction was made twice. Not happy about this! Now I have to spend my evening making calls to figure out how and why a card was charged without me giving the card information. I assum... read more
Business response:
Hi Gary. Thank you for staying with us and taking the time to give us detailed feedback regarding your experience. It's great to hear you had a comfortable stay and we apologize for any miscommunication. We have passed your review along and will keep this in mind when making future improvements. We hope to see you again soon. Thanks!
I thought this was a great place! Will definitely stay again!
Business response:
Hi Kimberly. That's exactly what we like to hear! We always want to ensure our guests feel at home during their time at our property and have a comfortable stay. We hope you got the chance to enjoy the casino floor and dining options. We're very much looking forward to your next visit with us. Thanks!
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 4.3 star rating with 4,984 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open on Monday at 9:00 a.m.