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Isle Casino Hotel Waterloo

3.8

About this business

Location details

777 Isle of Capri Blvd, Waterloo, IA, 50701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.86,765 reviews
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Curtis Smith's profile image
Curtis Smith 
3 years ago

Dirty socks in room, dirty bar of soap left in bathroom, 

Business response:

Thank you, Curtis, for taking the time to leave us a review. We apologize for any inconvenience you experienced. Your concerns are being forwarded to the appropriate team. 

Raven Thomas's profile image
Raven Thomas 
3 years ago

Business response:

Thank you, Raven, for taking the time to leave us a review. We are happy you enjoyed your stay and we look forward to hosting you again soon! 

Lisa Heath's profile image
Lisa Heath 
3 years ago

Older hotel, holes in the carpet (room 321s carpet needs to be replaced), towels and blankets need to be replaced they were very rough. 

Business response:

Thank you Lisa, for taking the time to write a review. I will pass along your suggestions to the appropriate team so they can look into it further. We look forward to seeing you again soon. 

Micahel Border's profile image
Micahel Border 
3 years ago

Travel for work....room very large....not convenient area if you don't plan on eating at casino......hotel floors over compensated fragrance to cover up smoke from casino. But no real issues, I'd stay again, good price for during the week stay, stayed 4 nights 

Business response:

Hi Michael, thank you for taking the time to leave us a review. We are happy you enjoyed your stay and look forward to hosting you again. 

Darren Martin's profile image
Darren Martin 
3 years ago

Business response:

Thank you, Darren, for taking the time to leave us a review. We are happy to hear you had a great stay and we look forward to seeing you again real soon! 

Larry Jack's profile image
Larry Jack 
3 years ago

The staff and property were good. There was only one bar of soap for the sink and shower and no coffee in the room. 

Business response:

Hi Larry, Thank you for taking the time to leave us a review. We are happy you enjoyed your stay and we look forward to seeing you again soon! 

Danielle Prendergast's profile image
Danielle Prendergast 
3 years ago

Business response:

Hi Danielle,Thank you for taking the time to leave us a review. We are happy to see you enjoyed your visit and we look forward to your next stay with us. 

Sue Hensley's profile image
Sue Hensley 
3 years ago

Since they did not offer house keeping, the trash cans needed to be larger. We appreciated that we could not hear the casino noise from our room. 

Business response:

Hello Sue, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon!Thank you,Isle Casino Hotel Waterloo 

Becky Oltmann's profile image
Becky Oltmann 
3 years ago

We liked the arcade and that I was close to the Lost Island parks. The pool had posted that we couldn’t bring in our own drinks and when we asked we couldn’t have our drinks pass the gate that went into the pool area. Wasn’t what we expected or wanted; we wanted to be able to sit by the pool, have a drink while our child played. 

Business response:

Hello Becky, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon!Thank you,Isle Casino Hotel Waterloo 

Frequently asked questions about Isle Casino Hotel Waterloo

How is Isle Casino Hotel Waterloo rated?

Isle Casino Hotel Waterloo has a 3.8 star rating with 6,765 reviews. 

When is Isle Casino Hotel Waterloo open?

Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.