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iStorage
- Self Storage
- San Antonio, TX
About this business
iStorage offers convenient and affordable self storage units in San Antonio. Whether you're looking for easily accessible drive-up storage units or indoor climate controlled units, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with iStorage and see why our units are ideal to suit your storage needs. Visit us at 870 Hot Wells Blvd today to rent your space. iStorage is an NSA Storage brand and facility.
Location details
870 Hot Wells Blvd, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
This is by far the worst place to storage your things at.. with that being said tho you don't have many options for a storage companyThey will say you owe extra unit rent when you don't and charge you extra so they can keep your things you cannot talk to a manager because they do not answer the phone they left a lock on my unit for 3 weeks after I had made my partner up to date so I wasn't allowed in my unit for my property because they claim they had nobody to go take the lock off I should have revived a month for free a fa... read more
This business should be prosecuted for illegal price increases while claiming to have sent a month's notice by snail mail but I did not receive the letter and I was on the lookout since this the second time they did this. I signed up for $85 a month and over the course of a year they increased rent without notice to $194.
Camper was stolen. Employee refused to give supervisors name and number. Did not want to help in any way. Said they didnt even know how to download security video and unsure if it even works.
Extra Space increased my monthly unit fee by 94%. Failed to properly inform me and simply charged my card. Upon phoning for clarity. I was informed that a single postcard was sent by U.S. Mail and that they actually were doing me a favor by not increasing it 200% based on what they could actually get for the unit during the current market. They failed to adequately explain that month to month meant that they could adjust my rental fee whenever they wanted. As well as, feel the need to insure we know about the fee change prio... read more
Do not trust this storage facility with your belongings. Our boat was stored here for over a year and was stolen from the facility and never found. We filed a police report and went through the process. Extra Space Storage was not able to find the video of the boat being towed away by someone else and off the property, which is very concerning. The police department even stated that this particular storage facility has theft issues and their gates are constantly left open. Its extremely frustrating when you pay a company to ... read more
Please read full review on *********** Word limit on here 1. My unit was burgarlized and all my valuables were stolen such as: Electronics, clothing, used and new makeup, perfumes, shoes, old cell phone 2. Due to hardship yes I was late and my unit was almost auctioned off but I made ALL the payments and late fees necessary to stop it. Their policy states that employees are not allowed to step in and only allowed to open and take photos from the outside. They cut off my lock and replaced it with their own lock that only they... read more
Very new facility. Clean, well maintained. After 4 months they provided me a notice they were DOUBLING MY RENTAL FEES. Thats right, doubling. From $112 to $224. When I called and asked they said the rate was adjusted and there was nothing they could doVery predatory business practice. Absolutely despicable.
The East Washington location done me dirty they told me a lie because they wanted to make more money on my unit told me I had until April 1st by 10am to pay my payment in full I was there at ********************************************************************************* they lied to me and I'm fighting hard right now to make them make this right to me it's not ok what they did and I will keep posting and calling until they fix this anybody else this has happened to? I'm sure I'm not the first
LOCKS CUT/CHANGED WITHOUT CONSENT ON PAID UNIT You read correctly. This storage unit facility likes to sell you their overpriced inferior locks, then proceed to cut off the lock and replace it with a combination lock that anyone with the code can open and enter, without your consent. I signed up for 3 months at a rate that was higher than displayed on their signs. I was told the price will go down for the following months payments. I packed my life away with these guys, only to find that my storage unit has a completely diff... read more
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 3.3 star rating with 621 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.