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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I found the assistance provided to be… I found the assistance provided to be exceptionally helpful and the individual demonstrating remarkable patience. I extend my gratitude for the time and patience afforded to me. Thank you walter.
Business response:
Thank you, Wilkin! We’re so glad Walter was able to provide the patience and support you needed to resolve your issue. Feel free to reach with additional questions.
Account establishment I was having account funding issues for a week. Romeo was the first representative to identify the issue and get my account established and funded. True example of great customer service.
Business response:
Thank you, Todd! It is great to know that your concerns were identified and properly addressed by Romeo.
Aryton was very helpful Aryton was very helpful, professional and informative. All of the people with which I've come in contact and I trust have been great partners
Business response:
Thank you, Tom! We're so glad to hear that Aryton and everyone you've interacted with at iTrustCapital has provided professional and informative support.
Josh was pleasant to speak with Josh was pleasant to speak with, very knowledgeable and polite. Helped me a great deal. Thank you
Business response:
Thank you, Denise! We are happy that you had a positive experience with Josh.
Excellent service I had a great experience with the agent who helped me set up my account. He was friendly, professional, and extremely efficient throughout the entire process. Not only did he guide me through the account setup step-by-step, but he also personally took the time to refer me to the IT department when I needed additional technical support. His willingness to go the extra mile made the entire experience smooth and stress-free. I truly appreciated his patience and dedication to ensuring everything was taken care ... read more
Help with adding card for Conversion fee David Cruz listened to my issue about the website not working for adding a credit card for the payment of the Conversion fee. I had tried 2 different cards, and had tried various web browsers, and also an incognito browser he suggested. But the error kept occurring. David got help and then Fuji Tan also helped with completing the conversion transaction after they successfully added my card for payment.
Business response:
Thank you, Sue! Our team is committed to finding solution, even when things get tricky, and we’re so happy we could get everything resolved for you.
Customer service is first class!!! Customer service is first class!!!
Business response:
Thank you for such kind words!
Very helpful and simple to use Very helpful and simple to use
Business response:
Thank you for your positive feedback, Derick!
Andrew was extremely helpful during… Andrew was extremely helpful during this process! He responded to my messages and calls very quickly!
Business response:
Thank you, Melissa! It's great to know Andrew was able to provide prompt assistance.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,267 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.