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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Want to give Jonathan a huge shoutout… Want to give Jonathan a huge shoutout for how he resolved my verification issue. On the initial call Jonathan was thorough in checking steps and troubleshooting things with me. When we couldn’t get things resolved he did more research to help resolve the problem. He followed up and on the next call we resolved everything within minutes. It’s great to work with someone who is committed to their customer and knowledgeable about their products.
Business response:
We're so glad to hear about your positive experience with Jonathan.
iTrustCapital Customer Support Chad V. was extremely helpful with expediting my request and answered all of my questions. He was very patient and knowledgeable. iTrustCapital customer service is one of the best experiences I have had with a company in the past decade!
Business response:
Thank you, Jason! We appreciate your kind words about Chad.
Jonathan has been amazing Jonathan has been amazing. Very quick to respond and patient. I was able to complete three separate transactions with him.
Business response:
Thank you, I U! We appreciate your kind words about Jonathan.
Ashley Mobley was a life-saver! Ashley Mobley was a life-saver. Never would have completed the distribution request form without her - and have all my questions answered so precisely and clearly and completely. She held my hand throughout the process; her patience was as supportive as much as her knowledge and clarity. Thank you!
Business response:
Thank you, Hank! We appreciate your kind words and will share your feedback with Ashley.
Brenden was completely helpful. Brenden was knowledgeable, completely helpful, and friendly. It is great that when I call with questions, that the calls are answered as soon as possible with a human being--not a stupid recorded phone tree or an unfriendly computer. Your customer service is top-notch!
Business response:
We appreciate your kind words and are thrilled to hear about your positive experience with our customer service team.
Great technical assistance Stayed on phone to troubleshoot my problem.
Business response:
We appreciate you taking the time to leave a review. We're glad to hear that we were able to assist you with your issue.
Julian was awesome today as he has been… Julian was awesome today as he has been since I opened my account. Very helpful and explained everything! Great experience…again! Thank you Julian
Business response:
Thank you, lloyd! We're thrilled to hear you had such a positive experience!
Alex was Awesome Alex was Awesome! I had multiple issues I created my self , I.E. user error . Alex walk me through everything fast and efficiently, my best customer experience by any bank. Thank you
Business response:
Thank you, Erik! We're thrilled to hear about your positive experience with Alex.
Warm and professional Shawn was professional and informative. It can be nerve wracking when it comes to opening new investment accounts but he was warm, courteous, and very patient. Thank you.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,400 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 8:00 a.m.