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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Old school customer support I hit a snag setting up my account and had to reach out to tech support. I had the pleasure of talking to Chris Lee. He was competent and friendly and was able to diagnose my issue quickly. Later, he messaged me, just to let me know that the problem was rectified, and that i could proceed with the account set up. When i was researching Itrustcapital, i saw that they have almost 8000 reviews and 90% of those are very happy customers, i see why :) Call me old fashioned, but knowing that i am not goi... read more
Business response:
Thank you, Sabrina! We’re so glad that Chris was able to quickly diagnose and resolve your issue, and that his follow-up made the process even smoother. Please feel free to reach out with any additional questions.
Ayrton took all the time I needed to… Ayrton took all the time I needed to Help Me through a Very Stressful Event. Ayrton was Friendly, Polite, and Professional. Thanks Ayrton......Great Job!
Business response:
Thank you, Jeffrey! We're glad Ayrton was able to assist you through the stress and make the process smoother. Feel free to reach out to us with any additional questions.
"Integrated and Professional - 10k Roth Success." "I am a Gen X tech who values integrity and clear communication. Mr. Tan at iTrustCapital helped me navigate a $10,000 Roth conversion with total professionalism. The platform is secure, the process was 'Integrated,' and the service is 'Lead Tech' quality. Highly recommend for anyone looking to secure their future vault."
Spoke with Romeo about a Traditional… Spoke with Romeo about a Traditional Roth conversion. Went over the steps and was very helpful.
Business response:
Thank you, Troy! We're glad Romeo was able to assist you with your conversion.
Romeo was very calm and helpful Romeo was very calm and helpful. He helped me understand and see that my SOL was no longer on bonding. And he stayed with me while I bonded my SOL in both accounts.
Business response:
Thank you, Peggy! We’re so glad to hear that Romeo was helpful while guiding you through your bonding process. Please feel free to reach out with any additional questions.
Customer support is always available to… Customer support is always available to assist and easy to understand!
Business response:
Thank you for the positive feedback, Lucas!
David was very patient with me David was very patient with me, thank you so much, problem was solved.
Business response:
Thank you Cleber! We're glad David was able to resolve your problem.
Andrew Vital my representative was… Andrew Vital my representative was extremely thorough yet simple to follow
Business response:
Thank you for the positive feedback, Vincent!
Great customer service every time I’ve… Great customer service every time I’ve called I’ve gotten alive associate and they’ve been polite, respectful and have answered and resolved my question concern or problem if you can’t tell, I’ve called a couple of times lol
Business response:
Thank you, Johnny! We’re glad to hear that every time you’ve called, you’ve been able to reach someone who is able to resolve your questions. Please feel free to reach out with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,489 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.