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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ayrton Svenson was fantastic in helping… Ayrton Svenson was fantastic in helping my wife and I get a couple complicated transactions across the finish line. He was a problem solver from the get-go and was able to pivot on a dime to facilitate the process for each of us. I’m not used to receiving this kind of extra effort from people in this industry. It’s how I operate every day for those I serve, but there’s not a lot of that going on these days with most “service” oriented companies.
Business response:
Thank you, David! We’re so glad Ayrton went above and beyond to help you and your wife complete your transactions smoothly. Feel free to reach out to us with any additional questions.
Great customer service! Great customer service!
Business response:
Thank you!
Rafael provided exceptional customer… Rafael provided exceptional customer service.
Business response:
Thank you for the positive feedback!
Navigating PCA account I recently opened a PCA account in addition to my IRA account and had some questions with the new PCA account functions. I had to call customer service a couple of times and each time the representative was very helpful and professional and resolved my issue immediately. Really great customer service!
Business response:
Thank you, Bill! We’re so glad our team provided helpful support and quickly resolved your issue. Feel free to reach out to us with any additional questions.
Prompt and easy Prompt and easy
Business response:
Thanks for the positive feedback, Stephen!
I had the best customer service today… I had the best customer service today at ITrustCapital from Alex. Something happened with the wire transfer from my former holding company and it was voided out. He was on the line with them and myself for over an hour while it was resolved. The then followed up to ensure the funds were in my account by the end of the day. Great communication, responsive and patient. Highly recommend
Business response:
Thank you, Erin! We’re so glad Alex provided support and went above and beyond to help resolve your wire transfer issue. We appreciate your recommendation.
He helped my new ROTH account transfer… He helped my new ROTH account transfer requiring wet signature which I wasn't so familiar with. He helped me greatly with his calm professional way. His kind patience and polite manner was greatly appreciated.
Business response:
Thank you, Choon! We’re so glad our team provided support to help with your Roth transfer. Feel free to reach out to us with additional questions.
Ayrton hits it out of the park ! Patients , accurate communication , clear language skills ! Thank you Ayrton and Itrust capital team. Ayrton , patients, knowledge , proficiency and the list goes on….. thank you Ayrton and Itrust team !!
Business response:
Thank you, David! We’re so glad Ayrton’s help made your experience a great one. Feel free to reach out to us with additional questions.
Jumbo helped walk me through making a… Jumbo helped walk me through making a deposit into my Premium Custody acct from another wallet. He stayed on the phone as I went through the process, very kind, excellent service.
Business response:
Thank you, Peggy! We’re so glad Jimbo was able to walk you through the deposit process.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,174 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.