iTrustCapital's cover image
Claimed

This profile has been claimed by the business owner or representative.

iTrustCapital

4.9

About this business

iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry. 

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.99,401 reviews
Select a rating
Ed's profile image
a year ago

Successful Zoom Meeting I had to transfer funds and Jimmy from ITrustCapital was terrific. We had to handle the business on Zoom and he was very patient and informative while guiding be through the process. He made the process seamless and I was overall very satisfied. 

Business response:

Thank you, Ed! Excellent client experience is what we strive for. If you have any additional questions or concerns, please reach out to us. 

Norman's profile image
a year ago

Amazing experience Amazing experience. Shawn was extremely professional & helped walk me through my distribution process. When it diidnt work Shawn was able to do ot from from his side. Very efficient and quick. So glad I joined I trust capitol. 

Business response:

Hi Norman, thank you very much for sharing your amazing experience with us! If you have any additional questions please feel free to contact us, our team is here to help. Enjoy the platform! 

Clint's profile image
a year ago

Had a great experience with customer… Had a great experience with customer service! Chad was very helpful as well as friendly. Answered all of my questions and concerns and my questions weren't easy ones. 

Business response:

Thank you, Clint! Our team goes above and beyond, especially Chad. Please reach out if you have any additional questions or concerns. Enjoy the platform! 

Kiel Wilson's profile image
Kiel Wilson 
a year ago

The responses and follow ups have been… The responses and follow ups have been impressive! I’m satisfied with my customer care experience. 

Business response:

Thank you, Kiel! If you have any additional questions, please don't hesitate to reach out to us. Enjoy the platform! 

Steven's profile image
a year ago

Shawn was pleasant help. Shawn was pleasant to speak with and he listened to me first. He was very helpful and I was able to complete my requests timely. Kepp up the great Support. Thank you again Shawn! 

Business response:

Thank you, Steven! Excellent client support is what we strive for. Please reach out to us if you have any additional questions or concerns. 

Brent Strickland's profile image
Brent Strickland 
a year ago

Customer Service A+ I have had an account with iTrust Capital for several months and have nothing but good things to say about them. Today, I called and spoke with Alex about a question and a request to check into my account - a question about a rollover in process (I've made several rollovers), and a second account I inadvertently initiated (which, by the way, I started because I am having my daughter roll over her 401k to iTrust. She is overwhelmed by this sort of thing, so I was walking her through the process of opening ... read more

Business response:

Thank you, Brent! We appreciate the positive feedback. Please reach out if you have any additional questions or concerns. 

Robert Tawney's profile image
Robert Tawney 
a year ago

I joined ItrustCapitol about a year ago… I joined ItrustCapital about a year ago and recently Alex helped my wife moved her accounts over as well. ItrustCapital is easy to use and people like Alex in customer support make it easy to move your money over from qualified funds or start a new account.. They make it easy… Robert 

Business response:

Thank you for the positive review, Robert! We appreciate you sharing your awesome experience with Alex. Please reach out if you have any additional questions or issues. 

Robert Larsen's profile image
Robert Larsen 
a year ago

Jessica was fantastic to work with Jessica was fantastic to work with. She helped walk me through every step I needed to complete my rollover. Jessica,thank you so much for all of your help. 

Business response:

Thank you for sharing your fantastic experience with Jessica! If you have any other questions please reach out to us. Enjoy the platform! 

Mandy King's profile image
Mandy King 
a year ago

Prompt and pleasant customer service! Jessica responded promptly to my initial request, and my issue was solved within a couple of days even though it was Easter weekend. She was friendly and helpful as I ended up having a few more questions as we made progress. 

Business response:

Thank you for the positive feedback, Mandy! If you have any other questions, please don't hesitate to reach out to us. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.9 star rating with 9,401 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open at 8:00 a.m.