iTrustCapital

Tim Wolf 

on Trustpilot

a year ago

Danielli helped me through the next… Danielli helped me through the next step setting up an account for my wife. My first experience setting up my own was call after call and mail after mail. I think part of it is poor instruction, and part user inexperience. Whatever the case, this round seems to be progressing better than last. I would say there is still a lot of room for improvement in the onboarding process. 

Tommy Williams 

on Trustpilot

a year ago

Great company Great company, was able to get the help I needed on the first try from Joseph. 

Kathy Rickman 

on Trustpilot

a year ago

Thank you again! Alyssa was professional, clear and efficient. She clearly knows the processes and displayed patience in helping me navigate through the website to get the info she needed from me. I love how human and helpful ITrust Capital is as a company! People are kind, supportive and knowledgable! 

Ardalan Alizadeh 

on Trustpilot

a year ago

I appreciate and value itrust and their CS standards as portrayed by Pooya… It is because of associates like Pooya Ferasati that I love doing business with itrust Capital. Pooya embodies the epitome of exceptional customer service. From the moment I engaged with him, his courteous demeanor set a welcoming tone. His empathetic approach made me feel heard and understood, transforming a potentially frustrating experience into a pleasant interaction. Pooya's professionalism shone through in every exchange, evident in his clear c... read more

Gina Tamasi 

on Trustpilot

a year ago

Jessica was my customer service… Jessica was my customer service representative and she was excellent. She was professional, friendly, and efficient. She took care of me in less than five minutes and I completed what I needed. Impressive! 

Mona 

on Trustpilot

a year ago

Pooya was very helpful in assisting me… Pooya was very helpful in assisting me to get my account created and steps needed to fund an IRA 

Nancy 

on Trustpilot

a year ago

Customer Service that you hope for… I had an amazing interaction with Julian, reminding me that there is still such a thing as high quality customer service. He was warm, responsive and knowledgeable…and not pushy. I feel very good about this company 

Hobo Ringmaster 

on Trustpilot

a year ago

He was really patient He was really patient. Good customer service 

Bryan 

on Trustpilot

a year ago

Thank you for hiring capable people like Julian I had some challenging questions and Julian was will to answer or find out the answer to all of them. After speaking with Julian, I will be completing the “sign up” of my account and start using your services. Thank you for hiring intelligent and capable people like Julian.