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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Understood what I needed. The service team member was very receptive my questions and understood well what I wanted to know. A good experience.
Business response:
Thank you, Ken! We appreciate the positive feedback. Please contact us for any additional questions.
Joseph Kim was knowledgeable and efficient. Joseph Kim was knowledgeable and efficient in solving my 5498 tax year issue. I was not able to move my US Bank IRA directly to iTrust Capital so the process was manual and more complicate. Joseph was great assisting me in understanding the best steps to take to clarify the issue.
Business response:
Thank you, Floyd! We appreciate you sharing your awesome experience with Joseph. Please contact us for any additional questions or concerns.
Julian is knowledgeable & courteous… Julian is knowledgeable & courteous rep. Great experience.
Business response:
Thank you, KT! We're happy to hear about your positive experience with Julian. Please reach out if you have any other questions.
Denielli is the best! Denielli was extremely supportive and helped facilitate what I needed done in a highly professional manner. I greatly appreciate her patience and hand holding. Great customer care - thank you!
Business response:
Thank you, Tom! Great customer care is what we strive for. Please contact us for any additional questions or concerns.
Alyssa is great.She walk me through the… Alyssa is great.She walk me through the whole process as it’s my first time using zoom meetings. One thing I would suggest is may be Itrustcapital can have a more clear instructions for this process for someone not done this before.
Business response:
Thank you for the feedback, Duncan! Please reach out if you have any additional questions.
I’m sure there are a lot of new hires… I’m sure there are a lot of new hires in this industry so finding someone (Jonothan) who can combine great (and patient) explanations of the workings of his company’s website, great understanding of this asset class and great interpersonal skills is a real find! He provides a personal and reassuring reflection of iTrust that I appreciate.
Business response:
Thank you for the positive feedback, Cheryl! Please reach out if you have any additional questions or concerns. Enjoy the platform!
Jessica was a big help made the process… Jessica was a big help made the process of fixing my issue quick and easy. Great experience no hassle service
Business response:
Thank you, Jonathan! Please reach out for any additional questions or concerns. Enjoy the platform!
Absolutely great customer service Absolutely great customer service. The patience it took with my husband and I trying to work a Zoom call was a blessing. Mark was both courteous and informative. He worked quickly and effectively and business was done in minutes. Great Job!! 👏🏽👏🏽😊
Business response:
Thank you, Bryn! Great customer service is what we strive for. Please reach out if you have any additional questions or concerns.
Johnathan is friendly Johnathan is friendly, helpful, and is able to solve the problem without any "problems." ITrust appears to be customer oriented instead of company policy dictated. Thank you.
Business response:
Thank you for the positive feedback, Kevin! Enjoy the platform.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,401 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 8:00 a.m.