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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best Customer Service Experience Ever Chad P. went above and beyond to help me. How many other companies create a culture and have people that would see an email come in late on a Friday when they are trying to leave and decide to call and help? Not walk out the door, not email a canned response, but quickly call and walk you through your problem until resolved. If you want to do business with a company that puts the customer 1st and actually provides exceptional service, look no further.
Business response:
Thank you, Joe! We are thrilled to hear about your positive experience.
I worked with Ashley and Nadia on a… I worked with Ashley and Nadia on a Roth conversion. They were both very helpful and made me feel that my business was valued and appreciated! They helped me navigate the forms which expired my request! I have also spoken with Chad on two prior occasions and felt that I received excellent customer service. ITrustCapital has an excellent team and provide amazing customer service!
Business response:
Thank you, Caroline! We are so happy to hear about your positive experience with Ashley, Nadia, and Chad.
Julian was helpful to correct my login… Julian was helpful to correct my login difficulties.
Business response:
Thank you, Richard! We appreciate your kind words and are happy to know that you had a positive experience.
Outstanding Support I called Ayrton for support with one question initially. He ended up answering 3 of them that brought much clarity to my relationship with iTrust Capital as an account holder. Completely satisfied with the support I receive here. Thanks, Ayrton. Keep up the excellent job!
Business response:
Thank you, Lucia! We're thrilled to hear you had such a positive experience with Ayrton.
Jett was great Jett was great. Friendly. Knowledgeable. Got what I needed quickly without extended phone time
Business response:
Thank you, Consumer! It's great to hear that Jett was helpful ith your questions.
Great Customer Support Bobby did a great job assisting me with my technical issue. He was friendly, professional and he followed up with me like he promised me he would. Kudos!
Business response:
Thank you, Shawn! Great customer support is what we strive for.
Bobby was great Bobby was great. a great investigator and problem solver. his persistence and expertise got me through all the processes
Business response:
Thank you, al! It's great to hear about your positive experience with Bobby.
Exceptional service Every time Every call I've made to iTrust customer support has been exceptional. Today I spoke with Ben P. and he was professional, polite, and efficient in communication and task for which I placed my call. It reminds me of the "old" days of customer service! Refreshing to know that customer service can be a pleasant task. Thank you iTrust!!
Business response:
Thank you, john! We appreciate your kind words and are delighted to hear you've had such positive experiences with our customer support team.
Josh was extremely helpful and I really… Josh was extremely helpful and I really enjoyed his friendly demeanor. I’m not the most literate Computer user but, he made everything easy. Really appreciate My experience.
Business response:
Thank you, Tom! It's wonderful to know that you found our service helpful.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,271 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.