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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service are very helpful Customer service are very helpful. Whenever I call for some issues there was always someone to answer it. The only concerns I have is the availability of ordering type, staking or private wallet. But I’m hoping somewhere along the line you’ll have these features.
Business response:
Thank you, Yolanda! Stay tuned.
iTrust has been amazing! iTrust has been amazing!! I transferred my retirement account from my old job to here and it's been basically a seamless transition. Thanks for the help and clear direction!
Business response:
Thank you for choosing us, Randy! Happy investing!
Very thorough and helpful. My husband had an IRA account with iTrust. He passed away in January of this year. The iTrust representatives were very helpful in transferring his account into my name. There were many types of documentation that were needed and steps that had to be taken. They were very sensitive to my loss and very thorough in leading me through the necessary steps.
Business response:
Thank you, Debbie! Please reach out to us for any additional questions or concerns!
Super friendly reps Super friendly reps. Always willing to help solve issues. Conditional orders is a big plus. Can't wait for staking. A+
Business response:
Excellent client experience is what we strive for! Thank you, Nathan!
This is IRA 2.0 This is IRA 2.0 I have control over my funds and can quickly move with the market as needed to take control over my $ while enjoying the tax benefits of a traditional IRA.
Business response:
Thank you, Scott! Enjoy the platform.
Had a very difficult time rolling over… Had a very difficult time rolling over funds. Was given incorrect instructions a couple of times. Funds were not credited to my account for an entire week. The check arrived on a Friday, I believe, but wasn’t logged until Tuesday. Very, very frustrating.
Support Team (Yenni) - Customer Experience I had a few questions for the support team. Not only did I get my questions answered they followed up with an email like they said they would. Shout out to the support team especially Yenni. Keep up the great customer experience!
Business response:
Hello John, We strive to provide outstanding Customer Support. Thank you and welcome to our Community!
Best thing that could happen for me to… Best thing that could happen for me to help build for the future
Business response:
It's wonderful that you found us, Jean! Thank you!
Funding took a long time There was not enough clear information about the funding through a rollover. It took much longer than expected. The scheduling of phone support is great.
Business response:
Hi Clifton, Thanks for joining our platform. Looks like you funded with an IRA transfer rather than a qualified plan rollover. Here is a link to our video library for future reference. https://get.itrustcapital.com/library/ In general, please don’t hesitate to message us directly via Help.iTrustCapital.com or call us at (562) 600-8437 during regular business hours (8AM-4PM PST).
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,603 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.