This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy to use Easy to use, wish there was more assets to choose from
Business response:
That's what we strive for! Thanks, Shawn!
This was an easy app to access This was an easy app to access. Did not find it hard to use.
Business response:
We're glad to hear, Angel! Thank you!
Love iTrustCapital! Such a fast setup compared to competitors. Fees are cheaper. Staff is friendly and well organized. Process was so much simpler. Very grateful.
Business response:
Excellent client experience is what we strive for! Thank you, Ryan!
Feedback I like the website but was hoping for staking. Staking my ADA would be a huge lift during this bear market. Customer service was really good and were helpful with answering my questions. Buying and selling was easy and website layout is easy to navigate. Having an ACAT transfer option would make it easier for me to transfer additional money into
Business response:
Hi Nicolas, Thanks for the feedback! We'll have a staking feature released in the near future. As for the ACAT issue, we are not a brokerage firm or a bank, and therefore are non-ACAT participating.
Very easy to work with and very… Very easy to work with and very transparent
Business response:
Transparency is what we strive for! Thank you, Tom!
Pleased so far. Pleased so far.
Business response:
Thank you, Larry!
ITrustCapital was average at best ITrustCapital was, at best, average when it came to customer service, the information they shared with me, and resolving my issue. I wasn’t extremely dissatisfied with their service, but neither was I completely or extremely satisfied with it either. I did a 401K Rollover to a Roth IRA and it didn't go smoothly at all. I received an email from iTC saying they had received the check from my prior institution about 7 to 10 days after I began the process. The email said it would be "3 business ... read more
Business response:
Hi Paul, We respect and appreciate you feedback. We think there's an opportunity for our clients to get faster, more direct answers to their questions and onboarding status, and we're in the process of building a better process for this. Thank you for coming aboard.
Good customer support Good customer support, easy to use iTrustcapital web site.
Business response:
Thank you, Sreenath!
Experience so far has been great Experience so far has been great! Did a 401k rollover into roth ira. Had to schedule a support call a couple of times and each time they were prompt and were able to address my concerns immediately. Still new in this journey but have no complaints so far!!! Glad I found iTrustCapital!!!!
Business response:
It's wonderful that you found us, Ernest! Thank you!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,603 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.